we spent 2 nights here travelling the Garden Route the hotel is small but has good facilities and is next to an excellent golf course. staff could not be more helpful - every request we had was met. food is excellent and bar is good. place is modern, clean and spacious I would come back here tomorrow more

What an improvement on The Kelway Hotel, Port Elizabeth, especially its situation! Our room was spacious and clean, and the views from our balcony were excellent. The breakfasts and dinners were of a high standard, although there was a shortage of food one evening. The staff were helpful and happy - they entertained us with songs on two occasions. The... more

I found this hotel below my expectations. I arrived here with my wife after spending 5 nights in Cape Town. The manger was helpful and the staff were pleasent but it doesn't hide the fact that the rooms were dirty and the breakfast could not be eaten as there were flies swarming all round the buffet that was sitting out.... more

My husband and I stayed at this hotel for 3 nights in January 2008. We had an excellent room, in fact some hotels would describe it as a suite. There was air-conditioning as well as a ceiling fan, tea/coffee making facilities as well as a fridge which they stock on request. The staff were extremely helpful and friendly and willing... more

I cannot agree with the last 2 reviews more. This hotel should not still be in business and I will be writing to the South African Tourist Council to share my experience - I cannot believe they rated it 4 Stars. The hotel needs a complete overhaul and new management. The rooms whilst of an ok size are still dingy... more

Having had a wonderful trip to Cape Town and safari at the Pumba, my family and friends arrived at the NH Plettenberg. A cold reception awaited, followed by a plastic key fob to our room! Our room being the "Presidential Suite", what a joke; large it may be, dirty and ill equipped it certainly was; wires trailed across the floor,... more

This is by far the worst hotel I have ever stayed in, in my life. Stay here at your peril! The bathrooms have not been updated for 30 years, the bedroom was filthy, the furniture dated, old and battered. The photos on the website are totally non represtentaive. The hotel is a health hazard. We asked to check out and... more

We have just returned from a tour of the cape and stayed at the Plettenberg Bay for two nights. The room was large, bright and airy. It had a balcony and an open fire if you needed it. We were sorely tempted to stay in the room and have room service it was so nice. The food was good although... more

We were not sure how much we would like this accomodation based on other reviews. We were pleasantly surprised. The rooms were very pleasant although the bathrooms needed a complete overhaul( they did smell faintly of urine) The staff were very helpful and the grounds very nice as was the pool. It is outside Plettenberg bay centre but this wasn't... more