Upon arrival I was allocated a lovely room - only trouble was someone was already in there asleep in bed. Despite the fact that I'm single female & occupant was male, and thus this situation could have put me in danger (I was in his suite ready to unpack) no apology/upgrade was offered by hotel when we discovered room was... more

My stay at the Park Hyatt was very nice. The room was spacious and very clean. I loved the bathroom. I was able to take a nice bubble bath after a long day of touring JoBerg. The hotel staff was very nice and personable. They were able to answer questions and offer suggestions for activities. The mall was very close... more

The hotel is not terrible- but if you expect a Park Hyatt, this is not your place. It should be reclassified as a basic Hyatt hotel. The rooms are just OK, I had problems with mold/mildew in the bathroom. I asked to be moved and the second room had the same problem. Service is veeery slow and the restaurant Zafferano... more

Poor service, hotel room had a broken window, bathroom shower had stains all over it and quite disgusting, the shower drain was clogged. I asked for another room, and they refused to change it, even with all the problems in the room. In general, the staff at the hotel as well as the servers in the dining room were unfriendly... more

I spend 4 days in this hotel, and I have to admit that I loved the treatment, room and the hotel facilities. The executive floors are excellent, as well as the health club. Excellent for Jo'burg area. more

We stayed in this hotel during stopovers in Jo'burg whilst on honeymoon. The first night we stayed there they upgraded us as they knew we'd just got married. We were given a room on the Regency floor where we were able to have complimentary drinks and canapes in the evening. They also brought us a huge bunch of red roses,... more

This hotel should really be a Hyatt Regency. After being a loyal Hyatt customer and not knowing much about Johannesburg, I really expected the Park Hyatt standard in this hotel. It was very very absent. The service was spotty, the rooms were small, not lavishly appointed like other Park Hyatts, the bathrooms and towels looked like they belonged at a... more

Liked the location as you can walk to shops and restaurants from the lobby. Rooms very comfortable on exec level and had all the facilities. more

I am a Diamond Hyatt member so got a very plush room on the Exec Floor. The hotel is in a so-so area by Western standards but is right next to a huge mall. The room I stayed in was fanastic... big TV, walk in shower, huge tub, and very clean. Easily 5 stars and I am very fussy about... more