Well, it was a place where u hesitate to touch anythng. Including the bathroom. more

I have stayed at the San Carlos a few times and have never been disappointed. The staff is knowledgeable and courteous. The old world charm is still there although the hotel has been completly refurbished. It is in a great location, and easy to get to all the other area attractions. I much prefer it to the other big chain... more

The history of the hotel is neat, but the rooms are awful. The worst night of sleep I have had in a hotel in a long time. The rooms themselves are way out-dated. Not at all what you're used to if you are used to staying to the normal chains. I might have been okay with that if the sheets... more

My stay was awful. The Hotel San Carlos was listed as an overflow for a conference I was going to at the Hyatt down the street. The rooms were dirty and small and accomodations overall were dingy and dark. I guess this is what they mean by "historic". The worst part of the hotel was the lack of hot water.... more

We stayed at the San Carlos for our first visit to Phoenix because the price was right and we wanted somewhere centrally located. This hotel has a great location. Charming ambiance. Rooms are small, clean and comfortable. Staff was very friendly and helpful and we were happy with our choice and would stay here again. more

While the hotel advertises that it is a "historical boutique hotel", it is... but it is also just plain... "old." Everything in the hotel, including the hallway decorations, elevators, beds, bedding, and showers are all in need of major renovation. The front desk staff is nice and courteous but understand and say "it's not for everyone." If you are used... more

They did not give the price quoted once we arrivered in Phoenix, the security was awesome, but the front desk clerks were rude. more

What can you say about this hotel that hasn't been said? Sure, it has smaller rooms but the property itself has gorgeous, historic decor. We were fortunate enough to meet a security guard who gave us a tour of the "haunted" places- the third floor (I think), the penthouse up top, we couldn't go to the basement though. Unfortunately, though,... more

We are a family of five that stayed at the San Carlos for one night in July. It was our jumping off point for a two-week tour of Arizona. This is a charming historic hotel in the heart of downtown. The lobby, hallways and rooms are decorated in the vintage western style. Everything is newly renovated and clean. We stayed... more