This hotel had ups and downs. Most of the staff was courteous and friendly, with the exception of one who complained about customers while I was sitting in the foyer on the computer. (This rant included cursing, and I was glad the kiddos were with their dad in our room!) The room was clean, but nothing fancy. It could stand... more

Spent four nights at this hotel, and had a great time. We had a room overlooking the pool, which is very nice. Room of good size but unfortunately we could only get a room with two queen sized beds so they took up a lot of room, as there was only two of us. Apart from that it was clean... more

This hotel was one of the better looking hotels in Eureka Springs. We checked in and were impressed with the lobby area and the gazebo restaurant. Our room was a different story. The beds were very very uncomfortable and make plastic noises when you sat let alone moved on them. The shower had a very slow drain and it was... more

Hotel was very clean, breakfast was great but inconsistant service, you need to ask for Judy, had a bad waitress one morning and did not receive our drinks until the meal was nearly over. The rooms need a little repair. Our headboard was loose and it rattled and banged everytime we turned over in the bed. Warning for those unable... more

We found this Best Western in Eureka Springs to be a great choice if you enjoy eating a (free included with your room) real full sit-down full-service breakfast in a nice on-property restaurant which is much better than a choice of just a syrofoam cup of coffee and a donut. Also for your safety you receive computer coded key cards... more

We stayed five nights for a military reunion. Very clean, comfortable, attractive rooms. The Gazebo restaurant does a wonderful full breakfast included in the room price, Candy and the staff make it a really good experience. One of the few places outside of England that you can get a proper cup of tea. It was brewed in a pot with... more

We loved this place and will definitely stay again. 1. The staff was extremely helpful and friendly. 2. Free Full Breakfast in the hotel's Gazebo Restaurant was a really nice way to start the day. 3. The room was extremely clean and the bed linens where white and smelled just washed fresh. 4. Upon returning to the hotel at the... more

This hotel was in a decent location, about one mile from the historic district. The walk from the hotel was OK, but I do not advise trying to walk back because of the steep hill. Take a trolley – the hotel is a trolley stop. I was not able to find a better rate than booking directly with the hotel.... more

My husband and I thought this hotel was conveniently located. We stayed in the indoor access building and thought the room was cozy. The bathroom was incredibly clean. This is not a luxury hotel by any means but it was a nice Best Western and we had a wonderful time. The outdoor pool and indoor spa areas were also spotless.... more