The good stuff first: Terrific location and a huge car park, which was a definite benefit in Padstow. The view is great* (T&C apply - see below). Top class website, which would have you believing this is a Westin hotel. The service was, at its best, acceptable. Now the disappointments: Vastly overpriced: at £165-170 per night, (thats $340!!) one expected... more

Selected this hotel due to its location, its parking facilities and its impressive website, and all I can say is that it was thoroughly disappointing. At £170 a night I expected a special hotel. On arrival the car park was full, which meant using the overspill which was nearly impossible to get into, and took even more effort to get... more

We had a 3 night break at the Metropole in early July and we absolutely loved it! I have stayed at the Metropole before, and each time we go we really enjoy the location and the scenery from the hotel, as well as the superb, friendly service. All the staff from the moment we checked in were excellent - very... more

The Metropole is resting on it's location and great views. I paid £186 for a bogstandard double room whose decor was on the tired side. The staff in the bar seemed bewildered to be there and the bar closed at 11 with no way of getting a drink. Wouldn't recommend it. more

We had a fantastic stay in Padstow this year. That was apart from the weather which obviously cant be helped!! We stayed at the Metropole hotel which is a beautiful old victorian building with some wonderful quirky features. The staff were very pleasant and attentive. The food was absolutely superb and we didnt feel the need to venture anywhere else.... more

This was my second residential stay there in 5 months and while some areas of the building are in need of a little sprucing up (some of which is I believe in hand) this is more than compensated for by the fantastic staff, excellent food and idyllic location. Both times I stayed on a 3 night dinner/bed/breakfast special rate which... more

We have just returned from a week at the Metropole Hotel Padstow The hotel is great and we have never experienced such incredible service before. It was so lovely that it was hard to drag ourselves away from the hotel to go home, All the staff for the front desk to the dinning room staff were great, all so frendly.... more

We chose a 'Premier Sea-Estuary View Double' - specifically because we wnated a light room with sea views. The room, on the 3rd floor, allowed a sea view only when one stood on tiptoe and looked out the small amount of attic window that was not obscured by a roof apex. Although a newly refurbished room it was NOT done... more

Due to the Stein-effect Padstow hotels get booked out v. quickly. The Metropole was the only one with bank holiday vacancies. It cost £176 per night for a basic room with breakfast. For this you would expect a dream experience not a hygiene nightmare. On arrival you notice the hotel is in need of a full refurbishment and some serious... more