Faciltiy is nice; staff smiles ... But, during my entire stay (3 nights) had no internet access ... at the heart of Silicon Valley! Within 15 min of my arrival, I told the front desk I had no internet access (LAN cable) in the room. Eventually, they had me talk to their provider (conclusion "probably the wall jack"). Meanwhile another... more

My check-in was pretty uneventful, but getting to the office involves parking in an parking lot with tiny spaces, surrounded by concrete and when the place is near capacity there are not enough parking spaces. The second night I was at the place I returned to my room rather late (11:20pm), and found out there was no where to park... more

I've chosen this hotel as there were not many choices in Menlo park. Pros: walking distance to the shopping centre with its restaurants, free wireless, free breakfast, coffee, iron, hair-dryer, mouthwash, microwave. Cons: noise from El Camino, breakfast very modest, very small eating room. Staff: helpful, and with a real smile. more

We arrived in Menlo Park without reservations and drove down El Camino Real looking for a decent place to stay. The Best Western looked appealing from the street and we were not disappointed. The desk clerk was very helpful with checking in and with driving directions. The room was clean and quiet. The air conditioner cooled the room quickly. Overall... more

I was having some tests at Standford and had to find a place to stay close by. The staff and help were very friendly and nice. The rooms were kept very clean and I found the hotel to be a pleasant stay. more

I stayed here in May 2005 and I was very disappointed. I assumed since it was located next to the Stanford Park Hotel (my first choice but booked)and the Stanford Shopping Plaza it would be nicer. We arrived after a day of shopping at the plaza and were "upgraded" to a suite because the motel was full. I wish I... more