We stayed at this hotel from May 6th for 15 nights and had booked through Virgin Holidays. CHECK IN - Horrible! No-one to show us to our room or take our luggage, we were given a room facing the main road VERY noisy. When I went back down to ask for another room we were given one straight away in... more

We stayed for 3 nights over 4th of July. Watch out for the evening pool warden, she works two jobs and goes to school and looks for any excuse to close the pool early so she can go home early. If you and your family like to swim and use the hot tub in the evenings this is not the... more

I was nervous about our stay, but was locked in b/c of a cheap rate. They were able to get us an early check-in (about 12:30) and the staff was friendly. I was tempted to turn my nose up to the decor and the lack of a certain amount of "glamour" that I like in a hotel, but considering we... more

I really loved this hotel. I saw it on Expedia when I was looking for pet friendly hotels. The decor looked interesting and the pool sounded fun. I was pleasantly surprised with how nice the staff was. The beds (and rooms, in general) were very nice. The only complaint I would have is while staying there for a week the... more

Our stay here was terrible. We booked for two nights but had to leave after just one night. The hotel IS close to all the attractions, this is true. The decor and the rooms were filthy! The elevator was something from the 1940's, we thought we would be stuck so we never used it after the first ride. The rooms... more

Stayed here for a weekend with my three children, we stayed in a starwood suite suite that had a balcony view of the pool area. Although we didn't use them, a small fridge, microwave, and coffee maker make the room ideal for families. Pool area is good for the kids with a small slide that goes into the pool. Shuttle... more

We had a great one night stay here and would love to go back. I was very surprised reading the other reviews, as I have very few negative things to say about this hotel. The staff were very nice and friendly, and our room was clean and a good size. The balcony was small, we did not use it at... more

Originally booked another hotel but were moved by Virgin Holidays a few weeks before we were due to travel and having looked at some reviews on the internet we were not completely happy with this hotel. However on arrival we were made very welcome by the friendly and helpful reception staff and allocated rooms which met exactly with our requirements.... more

We stayed one night. The room was great, clean and comfortable. We plan on returning. more