Having utilized Best Western Hotels almost exclusively for many years due to good customer service, this inn was was a shocking surprise. First the good, the room was clean and ready when we arrived. The complimentary breakfast was passable (I'm still not sure what the egg disc was supposed to be). The customer service however was appalling. Due to errors... more

The two best things about the Airport Inn are its location and service. The hotel can be easily contacted via the courtesy phones at Orlando Airport and its shuttle bus will pick you up 10 or 15 minutes later for the 5-minute drive to the hotel. This proximity to the airport doensn't imply noise however - we heard none from... more

The various areas of the hotel were very clean. It was nice that they didn't tack on any extra charges: we paid what the hotel website stated it would be. Rolling valets were readily available to cart the luggage. The pack & play for the baby was clean. It's always nice to have the little express breakfast before you go... more

Used this hotel as the last stop before we flew home from Florida. This hotel was great from the beginning. We came off of a Disney cruise and were in Orlando at around 11 am. Went to the hotel and the allowed us to check in then! Rooms were big and spacious and had a fridge micro coffee etc. Beds... more

Good value for the dollar. Staff was helpfull and friendly. We stayed one night when we arrived in Orlando and our arrival was very late due to weather. The breakfast they offered was a nice suprise. Eggs, sausage, fresh waffles and the usual sides. We even had the choice to eat in the cafeteria area or take it to our... more

Just stayed at this hotel last Sunday. Waited 40 minutes for hotel shuttle to take us there. Room was fine the only thing was it had an inter connecting door but there was no noise. Breakfast was quite good cereal, juices, hot sausage and egg, tea/coffee. I used the gym and the equipment which is quite modern. I got a... more

We arrived at about 11:30 pm and left at 5 am the next morning, so my review is based on a very brief stay. Overall, check in and out was a breeze, we received the wakeup call we asked for, and the shuttle was 10 minutes early and left right on time. Just fyi, the shuttle runs every hour starting... more

We stayed here on our last 4 days in Orlando. We wanted to be near the airport since our plane departure was schedule for 6:25 am. They also offer free shuttle to the airport that starts at 5 am. This hotel is very spacious and clean. All the staff I encounter were professional and very helpful. We had two rooms....a... more

Stayed there for only one night. It was a clean and very huge room. The staff was friendly. The hotel offers a free Shuttle service - to and from the airport. That was pretty convenient. Would definitely stay there again, if I need a hotel near the airport. more