I booked one night here on hotwire. We were arriving late and needed one night prior to checking in at Portofino Bay. Upon arrival we were pleased with front desk service and hospitality. Very curteous and helpful staff. We booked a very reasonable (cheap) rate and feel the value was exceptional. Room was spacious and clean with two queen beds... more

When I booked this hotel it was number 1 on trip advisor. When we arrived, we were very dissappointed as this hotel offered nothing in the way of luxury and was extremely basic. We booked a junior suite and while the room was big enough, there were cigarette burns on the sofa and the room was old and tired. If... more

Me and my partner stayed here in september last year. We changed hotels from the international plaza to here and what a great decision this was. Firstly the staff here are amazing, always there to give you a hand and any information you need (especially Douglas). The hotel itself is beautiful with a grand reception and beautiful pool area and... more

Upon reading the reviews prior to my booking, I felt really confident that this was a great choice. Having never written a review, I felt this to be necessary. Once we arrived, no doubt this is a great location. Just minutes from the airport, Universal and Disney. However, I felt the disappointment immediately. The parking lot felt unsafe - they... more

My husband and I had the pleasure of staying here a few weeks ago and we look forward to returning again in the near future. Check-in was a breeze, the room was spacious, and the bed was one of the most comfortable that I've slept in, in quite some time. We also thoroughly enjoyed the hot tub and heated pool... more

Wow, the service was the worst I have ever had in my life! I rarely complain, but was willing to on this short vacation with my husband....if only somebody was around to listen to my complaint. Which is odd, because in most hotels, it is expected that you are asked multiple times how your stay is going? The Crowne Plaza... more

This hotel was fantastic, the staff were amazing....Special thanks to Jason and Matt in the bar, who were excellent entertainment and such lovely people. A big thank you to Alex and Dennis and of course Douglas for all their help and information. The swimming pools were warm, the hotel was clean and the rooms were great. Choose this as your... more

Stayed 4 nights at the Crowne Plaza Hotel in Orlando. Spent the extra 30 dollars a night to stay on the exec level. There was nothing special about the rooms on the top two floors; but what was nice was the exec lounge serves a light buffet breakfast that has fruits, cereals, juices, Starbucks Coffee and at dinner they serve... more

Myself,my husband and 2 children aged 1 and 7 stayed here for 10 nights and really enjoyed our stay. The front desk are very friendly and helpful. We stayed on the 14th floor in a suite with acess to the excecutive level lounge.Vivian from the lounge was delightful. The only improvement needed is to the hotel restaurant. It has no... more