This was, I believe, my sixth stay at this motel. Before I had been very happy with the service, the rooms, and the courtyard. However, this time it seemed that the place was getting very run down. In addition, the front desk staff in the evenings were extremely rude. My room did not have wireless internet. I needed it to... more

We selected this place because it was one of the closer hotels to Amtrak (3 miles) and because of the special price of $88 for a non-cancellable reservation. Worked for us. Place was clean and well-run. Downside is very limited eating choices within walking distance. It's across the street from a large mall, so ambiance is not a large selling... more

My husband and I enjoyed our stay very much at the Best Western Palm Beach Lakes Inn. The Breakfast was my favorite part. Everything looked wonderful and Pat, the Hostess was quite charming and friendly to us. My husband enjoyed the pool and I must say that the Hotel has been kept up beautifully. It is not a new Hotel... more

Overpriced for a run down facility. If you must stay here, then do so with an open mind. If you can find a different hotel, you should. more

It was getting late and we exited I95 to look for a hotel. Tried the Courtyard and they wanted $200. The Comfort Inn only had smoking rooms so we tried the B.W. It was a old style motel. The wanted $159/night but we managed to get the room for $129. It was the B.W. or back onto I95 and the... more

This is one of the worst places I have ever stayed. A business associate had her car vandalized and there was a person who said she was trying to book a room for a few hours when folks from our group checked in. (Yes you understand that correctly) If you like to take your pillow with you on trips as... more

Stayed at the Best Western Palm Beach Lakes because it was recommended as a host hotel for the West Palm Beach marathon. They gave us a "discount" of $99. As I checked in, the man in front of me paid $69...The only thing that kept me from changing hotels was the late check out on race day. The room felt... more

I was very afraid after all of the reviews I read, but the hotel room had already been booked by my employer and could not be changed. Luckily, it was not as bad as the reviews I read. Upon check in, the staff was extremely rude. After speaking with management, we were told the rude employee was no longer working... more

I recently stayed at the Best Western Palm Beach Lakes in West Palm Beach, Florida. During the 5 nights we were moved to 4 different rooms. I was traveling with small children. Just in one room, the shower did not work, the cold water went out while I was showering, the bathroom door would not close, the carpet was wet... more