I stayed here for 3 nights with three of my girlfriends for a weekend away. The location is excellent, with the free trolley service to the Magnificent Mile just across the road and Millennium Park, restaurants (including the fabulous Giordano's pizza) and Walgreens a short walk away. Get the map and directory from the concierge - it has some good... more

We booked the hotel via Expedia and we were really excited to try this hotel but the experience was quite disappointing. We arrived quite late in the evening from IOWA (around 9pm) and Staff at the check-in was very unfriendly and unpolite (they were laughing about our bags, especially when we went away from the hall). This is unacceptable for... more

Hard Rock was a fantastic location for all that we planned to do. After checking lower prices with travelocity and finding rates at 30% off, I called the hotel directly and they gave us 4 nights at the 30% off price. (Originally we were going to stay north of the downtown area and take the train back and forth -... more

This was a last minute trip and the Hard Rock was picked a bit on the warily side as the best option available with the package. We shouldn't have worried, the hotel is nice renovation, with one of the best locations in the City Center, just off the Chicago River and across the bridge to the Miracle Mile. Check in... more

We loved everything about the Hard Rock- our room, the staff, the location, and the overall vibe of the hotel! The view from our room was amazing! We were in room 2205- the Lenny Kravitz floor...we were right near the corner of the building looking north on Michigan Ave. and could see everything from up there! The views at night... more

I was attending a conference at the Mariott. They were booked up and I shared a room at the Hard Rock for a week by default. What a lucky break. This is a beautiful hotel. I am not a fan of all that black/grey vibe and find it a little cheesy. What I loved was the way the Hard Rock... more

I have been wary of boutique hotels in the past because sometimes I think they put the "pretense of looking cool" over service or substance. The Hard Rock Chicago, however, is a really solid boutique hotel. There is of course a rock and roll theme but it is not pervasive all over the hotel (i.e. its not cheesy)- there is... more

Hard Rock Chicago was just ok. The location (right on Michigan) is steps away from Wacker Drive, river tours, the loop, etc. We really enjoyed the proximity to everything. However, the concierge was not all that helpul. We had to request a refrigerator three times before they finally delivered it. Also, when I asked about an I-Pod docking station, they... more

Stayed at this hotel with two girlfriends - they were in a queen hard rock room, which was really cool with a hallway and a big glass shower. I got the corner suite, which was awesome! There was a squarish modern-looking couch and a big TV, and really great views. The bed was one of the most comfortable I've ever... more