Of the many hotels I have paid a reasonable amount of money to stay in, this is the worst. For this price range they nickle and dime you for everything (workout room, internet, etc.). Other hotels in the area include much more than this hotel that is very much in need of renovation and new management. more

I booked this hotel for an absoulute steal through hotels.com. The hotel is in a great location you can walk to the lakefront, water tower and el stop. The rooms are slightly bigger than average and well appointed. The real dissapointment at the InterContinental is the service. At check in I was told that the fee for incedentals was $100.00... more

Comfortable place to relax with a glass of wine and some truffles. Place features cheese flights ("sensations"), wine flights and truffle flights. There are also wines by the glass and bottle. I would suggest going early evening or late night when not too crowded. Flights come with explanatory cards of what you are eating or drinking. Service was ok. Most... more

My boyfriend took me to Chicago for a 3 night stay over the 4th of July. The check in was quick but they said he had booked a smoking room with double beds. We had actually booked a non smoking deluxe king room. We had to pay extra to upgrade. Our room was nice and had a nice view. The... more

This has been one of the nicest hotels I've stayed in. I travel at least 40-50 days a year so this is my highest compliment. The hotel is lovely, we were in one of the historic rooms, furnishings and room size were wonderful. Bedding lush, room super clean and well designed. The pool is magnificent, see it, if even if... more

Our stay at the Intercontinental did not start off well. Upon arrival at 4pm, we were told that our two rooms were not ready and that they would call my cell phone when it was finished. I received a call within 20 minutes stating that one of my rooms was done. For my inconvience, they did upgrade me to a... more

My husband and I stayed at the Intercontinental for 3 nights during a business trip and would definitely recommend this hotel. The service from the moment we arrived was excellent. Our room wasn't ready upon our arrival and the front desk took my cell number and called me to let me know when I could come back and check in.... more

Booked this hotel for an absolute steal on hotwire and then upgraded for $75 a night to a top floor lake-view suite. Great hotel in terms of location and service. Extremely convenient and comfortable hotel. Loved the bathrooms and the fixtures. Its only draw back it is a really physically old hotel. Book it on hotwire (using one of those... more

We got a great rate on this hotel which made it all the more worth it. Our room was very large with a view. The Staff was friendly and very helpful as far as holding our bags while we went shopping, helping us find a place to eat, etc.. The hotel's lobby is beautiful and they even have an airport... more