Booked a king room with Starwood Points (16K/night) and asked for a room with a river view at check in. They put us in a corner, river view king on the 9th floor - spectacular view, bed, bath, the whole works! I really like that they fine anyone who even attempts to smoke in a room - you know you're... more

Whilst spending a couple of days in downtown Chicago we stayed at the Westin. This hotel is in an ideal location, most of the main shopping areas etc are within easy walking distance. The rooms are well decorated and clean. The service was of a high and courteous standard. Would stay again. more

I stayed at the Westin just for the weekend, and found that the hotel served its purpose for a weekend getaway. I arrived early, at 10:30am, and front desk checked me in right away even though check in was around 3:00! Awesome overall service, valet brought our car quickly at check out, and even allowed us to keep our car... more

Stayed at the Westin River North for a long weekend in April 2008. Booked via Expedia for a very reasonable price and thoroughly enjoyed the hotel and Chicago. Room was standard for a Westin with the excellent Heavenly bed. Had a partial River view. The location, whilst probably not as good as the other Westin at the top of the... more

First time staying at this hotel, although I stay at Westins regularly. Very pleased with location, check in, concierge, lobby, fast elevators, fitness center, and view of the river. Club loung was large with excellent selection of breakfast food. Room was average size but nicely decorated. Limited tv station selection. $275 per night was reasonable. Will stay here again rather... more

As a frequent Chicago visitor our weekend visit was made better by great accommodations. When checking in I asked for a room at the end of the hall with a river view. We were given a great room, with a great view as requested. It was quiet and oh so comfortable with the special Westin beds. Please note North facing... more

Great location to the House of Blues, shopping and many trendy lounges and bars. Our room view was construction for the 4th floor, but it was also 30 degrees and raining/snowing...not a great view anyway. Staff was very helpful, and provided us with an awesome umbrella for the rain (very much appreciated). The parking is expensive ($40ish per night to... more

There are 2 Westin hotels in Chicago. Both are in good locations, but I think the River North is better if you are a tourist because it is more central. You can easily get to the Magnificent Mile and the shops by the Wrigley building and NBC studio. We had a large room on the 15th floor with views of... more

We stayed at the Westin River North for 3 days the first week of April. The hotel itself is top-notch - every single staff member we encountered from front desk, concierge, doorman, valet, housekeeping was courteous and friendly. The hotel is beautiful, trendy and well-maintained. On receiving our room with a view of the city, we requested a room with... more