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Best Western Clock Tower Resort and Conference Center

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
2.5 of 5 stars 43 reviews
43 Reviews
5.0 of 5 stars
4
4.0 of 5 stars
6
3.0 of 5 stars
8
2.0 of 5 stars
10
1.0 of 5 stars
15
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#16 of 23 hotels in Rockford
Description: Contemporary brick low-rise Hotel with popular guest room amenities, resort atmosphere; multilingual staff.
  • Address
    7801 East State Street
    Rockford, IL 61125
Check Rates: $152 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 2.5 of 5 stars Based on 42 traveler reviews
  • What to Expect:
    • 2.5 based on 34 reviews Rooms
    • 2.5 based on 34 reviews Service
    • 2.5 based on 33 reviews Value
    • 2.5 based on 34 reviews Cleanliness
    • 4 based on 2 reviews Pool
  • Recommended For:
    • 40% based on 37 reviews Families with young children
    • 30% based on 37 reviews Families with teenagers
    • 20% based on 37 reviews Young singles
    • 10% based on 37 reviews Older travelers
    • 10% based on 37 reviews An amazing honeymoon

Reviews of Best Western Clock Tower Resort and Conference Center

( 1-10 of 43 )
Aug 18, 2008

From the outside you think ok maybe it can't be too bad, but just wait till you see the inside. It was 1970's all the way which is fine as long as it is clean, but it wasn't. There was a hole in the bathtub and mold on the walls. The towels were worse than hospital towels. Water came out... more

1 of 5 stars
Michigan
Jun 24, 2008

List: Broken fan in bathroom Broken heat lamp in bathroom broken ice machines (ALL except WAY up by desk) BAD, RUDE, night waiter in restaurant - watch out - he may hand you a very hot plate without ANY warning (C'mon) Rude front desk people Key cards stop working LOW LOW water pressure - do not expect to get a... more

2 of 5 stars
Holly, MI
Jun 24, 2008

I am sure this was a nice place 25 years ago, but today it is too old to be charging similiar prices compared to brand new propertys in the area. Out of a 4 day stay the outdoor pool was shut down for repairs two days. The WiFi rarely worked in your room or the lobby. The guest laundry room... more

3 of 5 stars
Plainfield Illinois
Apr 10, 2008

We stayed at the Clock Tower last fall. The water park is very nice. More geared towards the little ones than teenagers but nice none the less. Really liked the snack shop and the full bar being available right inside the park area. The game area is nice. Plenty of games to pick from for all ages. The staff was... more

4 of 5 stars
denver, colo
Apr 3, 2008

I stayed at the Clock Tower resort for several nights in the middle of March. I had heard it was not in good shape so I was pleasantly surprised at what I discovered. The staff was very friendly and very courteous and helped me locate my room. The check in was efficient and faster than at most hotels I stay... more

Apr 3, 2008

I stayed at the Clock Tower Resort in January and I have to say the experience was wonderful! Our rooms were very clean, customer service was better than in any other hotel I have stayed at in the last 5 years! The location is wonderful because it is right off the interstate and right on the main strip. CoCo Key... more

5 of 5 stars
Chicago, Illinois
Apr 3, 2008

I hadn't stayed at this hotel for a while but saw business class with breakfast buffet, manager's reception, free WiFi, etc, for $20 or so less than down the street, so I tried it. Really impressed with the friendly staff and some of the renovations they have done. Nice stay and I will be back. more

2 of 5 stars
betch4
Mar 26, 2008

First off -we are avid trip advisor readers and take a lot of reviews on properties we stay at and vacations we book with a "grain of salt". I like to know what to expect when I visit a hotel or destination. Most reviews have been very accurate. With that being said, we should have heeded the warnings of previous... more

1 of 5 stars
Home of the Blues brothers
Mar 22, 2008
1/1 found this review helpful

In attempting to write a review I'm looking around to see more and more of what I dislike. Curtains/upholstery stained. Lighting to big for mirrored table. Minimal available outlets for cell phone, laptop and childs game charger. Ice machine broke other bins empty. As a mature woman I don't need quite all that heat however the knob was removed for... more

Mar 13, 2008
1/1 found this review helpful

Our room was not clean. The bathtub was dirty and cracked. The blankets were also dirty and should have been replaced. I don't think our room has ever been updated. There was no ice available, one machine was out of order and the two others were empty. I attempted to call the front desk. According to the recording no staff... more

Reviews of Best Western Clock Tower Resort and Conference Center

( 1-10 of 43 )
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Best Western Clock Tower Resort and Conference Center Address

7801 East State Street, Rockford, IL 61125