have to say the room was very nice. we had a hottub in the room which was nicely placed. but they need to update the window treatments on the first floor you can see in and from the inside you can not close them . we had to cover with a blanket for privacy. the breakfast was great nice choices.... more

This is a wonderful hotel. The rooms were clean nicely decorated. The rollaway, we requested was in the room when we arrived (that's a first ever!!). The pool and hot tub were nice and the breakfast was the best in any chain that I have ever stayed in. The staff was friendly and helpful. I can't say enough. I will... more

First of all, the hotel is conveniently located right off the mass pike. The service was excellent and the room was clean and the bed was very comfartable. I stay at hampton inns all the time and I must say that this was above and beyond better than most that I've stayed at. Expect great service, a HUGE breakfast area,... more

Hampton Inn is pretty consistent, room was a little on the small side and they stuck us right behind the facade of the entry way so we had little natural light or view. Sits in the middle of a strip plaza, Starbucks is about to open up near it. Breakfast is great. Rate was on the expensive side for a... more

I was so pleased to find the Hampton Inn here right outside of Springfield, MA. For a woman who travels for business at least 12 weeks out of the year it is important to have a clean room, a friendly staff, and a sense of security. The hotel is very new, so each room is fresh and clean, and with... more

Just returned from an overnight stay at the Hampton Inn in Chicopee, MA. We were very pleased. The hotel was clean, comfortable, and quiet. Cleanliness and comfortable beds are very important to me and this hotel was great. Front desk staff was very helpful and friendly. (Great customer service skills). The location is just off the Mass. turnpike but we... more

We went to the Chicopee MA Hampton Inn and were very pleased. The room and hotel including pool was very neat and clean. The breakfast in the morning was wonderful compared to normal breakfasts hotels provide. All the staff that I met were very friendly. Next time I go on a trip I plan to stay at the Hampton Inn.... more