Our first night our room was in the BASEMENT, nearly 100 yards down a long corridor at the rear end of the building. The room had a glass, exterior wall and glass door, that opened onto a parking lot and garage. We were charged an additional $10.00 per day for internet access, and when we complained that it was not... more

Stayed 1 night in September. The room was clean and comfortable. My only complaint with the hotel is that the lobby/ bar area was always noisy. Our room was on the 2nd floor just above the bar area so the noise did travel. Overall though, we enjoyed our stay. more

This hotel feels far away from everything but you can park your car and take the T almost anywhere you want to go. This is a nice hotel with great customer service , a staff member Robert Hunt helped me with a little surprise to help make my wife's birthday special while we were there , not once did he... more

I have been going to the Dedham Hilton for many years on business. It is easy to find, which is a big advantage when you are jetlagged and driving on the wrong side of the road in the dark. You get large, clean and well equipped rooms. I particularly like the fact that the bar area is spacious and nearly... more

Hotel staff very accommodating & friendly/efficient. Nice hotel grounds, room quality good. Windows in room open to get some fresh air which I like. This is a business hotel, & quite busy/active with a few meetings/conventions going on while I was here. The restaurant/bar was always crowded and people in the lobby. My only issue with the room is no... more

The air conditioning was broken in my room and that of several other folks in our group. I literally had to get dressed in hallway!! We didn't check in until close to midnight, so I was too pooped to realize how hot it was until I tried to sleep. And, by then I was in for a long hot uncomfortable... more

We have stayed at this hotel about 10 times over the last 8 years. It has been upgraded a bit during that time. But on this occasion, it let us down in some areas. checkin girl was cold and unfriendly which had never happened before, Our first room had to be changed as the heating didnt work. Then two nights... more

I booked this hotel due to its low cost and relative proximity to Boston. Check-in was a breeze, though; our room preference was unavailable due to a wedding and other events occurring at the hotel. Overall, the rooms weren't bad. There were a few areas that housekeeping obviously missed, specifically in the bathroom area; however, everything else was relatively spotless.... more

I stayed at the Hilton in Dedham for a week and even though there really was nothing wrong with the hotel, I was not fully comfortable and did not like the hotel too much. It is partly dated, but many updates are quite successful. Elevators could do with an upgrade next... The biggest issue was with light, it felt like... more