I have stayed at this hotel at least once a month for the last seven years. The staff are excellent. The rooms are always clean. The free breakfast is a great and not often found around Boston. This hotel is an excellent value for the price. They truely go out of their way to please the guests. more

I stayed here on a Sunday night after a late night game at Fenway Park. The staff here are very friendly and efficient - this was the high point of my experience here. Another reviewer complained of cigarette smoke on a non-smoking floor. I experienced the same thing but fortunately it was not seeping into my room on the 6th... more

I've been staying here since November 2006 every Monday - Friday for business. Right from the beginning, the staff, the ENTIRE staff, from the receptionist to managers to housekeepers, to maintenance, EVERYONE has been amazingly nice!!! This is the kind of customer service you think you'd get at a 4 or 5 star hotel (which at time doesn't even happen... more

The Hampton in Natick is reasonably well-kept up, but it has some lacks that keep me from being overly positive. Word to the wise: requesting a specific room on the hamptoninn.com website is not given to the hotel. I arrived expecting a king room / study combination, and was told the hotel does not receive any preferences from the website,... more

I was here four nights on a business trip. Being right next to Owen O'Leary's is a point in its favor, and at least I could open the window in my room for a little fresh air. But everything else could have been better. The walls of my room were so thin that I could clearly hear entire conversations the... more

I think this hotel offers very good value for its location. The elevators were a bit creaky, the halls a bit gloomy, but the room was very nice. The staff was very pleasant. My only real complaint is with the hot water, or lack there of. We arrived on a Friday night, and went to use the shower about 9:30... more

I stayed here for two days in late August, 2006. Simply: it could not have been better. I booked through the corporate website and they communicated all of my preferences exactly. The room was perfect, down to the last detail, and it was spacious with a capital "S." We had a bit of trouble accessing the internet on their free... more

hi I Stayed here Over the Thanksgiving holiday for 2 nights i found the Hotel EXTREMLY clean it is less than A mile from the Natick Mall they have A Nice breakfest the Hotel is Very Quiet the Only Drawback i found is that the Front Desk Staff was NOT Very Friendly ! other than that all was well ! more

We intended to stay at this hotel for 2 nights, as we were there for a conference. I got locked out of the room the next morning as the latch apparently slid over when I left the room. After waiting for 45 minutes for the maintenance man to return, I was told by him that it was my fault and... more