The hotel is a good value but the staff, other than the front desk, was very unprofessional, hanging around the back door area smoking and looking unkempt and disorderly. The room was often not made up until well into the late afternoon even though there were few people staying there. In other words, management does not have its pulse on... more

My husband and I were in Worcester for the weekend for the Summer Nationals which is a large car show which attracts people from all over New England as well as New York, and some of the other surrounding states. Our first problem arose when we checked in; we had booked a non-smoking room, however we entered into a smoking... more

This place should be condemned. I should have gotten the hint when I walked down the hall and noticed garbage cans holding water from leaky ceilings. The whole place smells musty and I'm probably going to be sick from having stayed here. One of the pillow cases on my bed looked like it was used and I could smell smoke... more

I wouldn't be as harsh as some of the reviewers here, as our room was very clean and in very good condition. The water pressure and temperature in the shower were more than satisfactory as well. My wife and I both found the bed very comfortable. We have no complaints whatsoever about the room itself. My issues with this hotel... more

One can usually expect a certain level of cleanliness of the rooms at a Holiday Inn. Cleanliness was all but missing from my recent stay. The hotel itself looks fine from the outside, and the lobby is quite nice. This hides dark and stained hallways and rooms. The hallway leading to my room showed clear signs of recent leaks in... more

I stayed here with some trepidation, after reading the reviews of others. However, for 50.00 a night, i figured I could put up with a lot. Well, the desk staff was very nice as was the staff in the restaurant. The room was a little dark, but not bad. One of the sheets on one of the beds looked like... more

Arrived at 2pm and we were told we could not check-in until after 4pm....so, we waited only to be forced to take a smoking (very thick odor) room despite being one of the first check-ins of the day. They said they assigned us a room in advance. The room was very noisy with 4 thin doors ( 1 door on... more

I stayed at the Holiday Inn for a week. I booked via Priceline, and got the room (two queen-sized beds) for $49 plus tax. At that price, it's hard to complain. The room was pretty clean, but was a bit dusty, and quite dark - the lighting is not great. I didn't have a car, but the hotel was good... more

We attended a wedding reception at the Holiday Inn. At the last minute we decided to stay the night because it was too late to drive home and we had been drinking. The woman at the front desk was not friendly at all. We were charged $104 for the room which was way overpriced. At the first reception by the... more