We recently stayed at the Worcester Holiday Inn twice; once on our way to Kennebunkport, ME (where we met the President and the Bush family!) and again on our way back. Our experience on the way there was nice. We received an average non-smoking room that was typical for a Holiday Inn. Nothing to write home to mom about, but... more

We came here after having the single, worst experience at the Classic Suites Inn in Worchester and the front desk person was very nice and even gave us a discount after having been through such turmoil with the last hotel. It is clean, safe and has room service! more

The young woman at the front desk was extremely unhelpful. We made a wrong turn getting to the hotel and called for directions and were immediatly put into an automated recorded - which didn't help us at all. We had to hang up and call back. When we checked in I didn't have my priority club number with me and... more