I haven't been able to sleep since the irresponsible staff called police to interogate my fully legal and qualified teenagersbecause they thought we abandoned our kids. we had stepped out briefly and a lazy maid who never cleaned our room sounded the false alarm. Of course there was no wrong doing, nevertheless, for these people African Americans are guilty til... more

We had 2 adjoining rooms and both were ok. We went to breakfast 1/2 hour before the scheduled ending time and all the hot items were gone. When asked if the food would be refilled I was told they wouldn't make more because they didn't want to have any leftover, so we had to do without. They did not respond... more

We stayed at the Baymont Inn & Suites on the north side of Grand Rapids and couldn't be more pleased with our stay. We found a great rate for a weekend promotion that they were running at the time and ended up with a great room at a great price ! The hotel itself has an excellent pool/hot-tub area where... more

We stayed at the Baymont for two weeks while our home was being repaired from water damage. The staff treated us like gold. Our room was cleaned and spotless each and every day of our stay. What a great facility and staff. Keep up the good work Jo. more

We stayed at this hotel for our daughters wedding. We had a two room suite for two nights and it was dirty upon check in. There was coffee already made in the coffee carafe...very old. So we called down to let them know we needed a clean one and some coffee packets to. Meanwhile, there was a penny by the... more