The entire experience was much less than what I expected from Holiday Inn Express locations. A typical experience is a clean comfortable room with good service. I contacted the hotel directly but had difficulty making a reservation to the staffs inability to operate the hotels computer system. When I arrived the hotel looked OK from the outside but quickly fell... more

I had to go to Southfield, MI for work and the Westin was too expensive so I stayed at the Hawthorn, which was a huge mistake. I was there for 3 nights and it was so bad that I switched to the Westin after 2 nights and paid the difference myself! Where do I start? When I checked in the... more

My family and I stayed in this motel for my sister's wedding last year, and we were delighted by the hotel's cleanliness, comfort, and above all, the extensive breakfast bar. The bar was loaded with delicious hot foods such as waffles, pancakes, grits and oatmeal, as well as an assortment of various juices, tea, and coffee. The staff was professional,... more

I stumbled upon the Hawthorn Suites, Southfield by chance. After being booked at another local hotel in the area, and while out shopping I walked into the Hawthorn Suites to ask for directions. The staff were more than accomodating, while there i asked to view one of their suites, and found it to be more than accomodating, and spacious. The... more

$110 rate gets you: A hotel where you have to use a telephone to order movies (with the special credit-card machine attached?) No thanks - I'll take the Westin next door ($170/night) anyday! (This review is honest, and to ensure parity of the Southfield, MI rankings; this hotel is currently ranked ABOVE the Westin at the time of authoring) more