Hotel was clean, staff was helpful and the rooms were nice but the Owner was not the nicest person. Long story short, we got accused of not paying when we had offerd to pay twice, (cash & cc) but the front desk refused both until check up. Owner called room and threatened to call 911 if we did not come... more

I thought the Krystal Aire Inn is a good value if you are looking for a clean & cheap place to sleep. I saw the sign in front advertising rooms for $49.99 and decided to try. I had a room in the front section with indoor hallways. The wireless internet worked great and the room was clean. They had a... more

This is the best kept secret in Springfield. The rooms were clean and comfortable. The staff was AWESOME! Everyone greeted us promptly. I love the bath and body works products and the breakfast was great... especially for the whole family, it can get costly. Overall great hotel and great value.... only wish the outdoor pool was open:) more

Overall it was fair, but the rooms were furnished with items that appeared to be found at yard sales (rust on the lamps, soiled arms on chair fabric). There was only one pictures in the room. I was able to secure another hotels wireless service before access the KA wireless. The bed was rock hard and the pillows seemed very... more

I booked via Orbitz the day before we left. We received an outside room (although the hotel wasn't full) on the 2nd floor (no elevator, just more of a pain than anything with 2 small children). There was an incredibly bright light shining near the pool right into our room. I had hopes it would be turned off when the... more

Rooms were small, TV was small. Very clean. Shower was wonderful. Desk staff helpful and courteous. All in all, a pleasant place. more