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Golden Arrow Lakeside Resort

2559 Main St (formerly Golden Arrow Hotel) Lake Placid, NY 12946
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Resort Hotel in center of village directly on Mirror Lake, near Convention Center & Olympic Ice Arena.
No Business Center Fitness Center Free High-Speed Internet Free Parking Pets Allowed Restaurant No Room Service Swimming Pool
Check Rates and Availability: $175 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 99 traveler reviews
  • What to Expect:
    • 4 based on 77 reviews Rooms
    • 4 based on 72 reviews Service
    • 3.5 based on 77 reviews Value
    • 3.5 based on 77 reviews Cleanliness
    • 4 based on 12 reviews Pool

Reviews of Golden Arrow Lakeside Resort

( 1-10 of 96 )
2 of 5 stars
sackets harbor, new york
Oct 10, 2008

We just stayed at the Golden arrow in lake placid on Oct 8, 2008. Our room was in the hay stack. Great location and super clerk that checked us in. My disappointment came when I got into the room with a sticky and dirty bathroom floor. The new style vessel type sink was gross. the plumbers putty was left around... more

Oct 2, 2008

The Golden Arrow was perfect for us as we were driving from CT to north of Montreal and we were towing a trailer. We just wanted a one night stay. I made mention of the trailer when I made the reservation and when we got there they actually had blocked off more than enough room for our conversion van and... more

3 of 5 stars
Pennsylvania
Sep 29, 2008

There were a lot of things we loved about this stay, and some not so much. Starting with the Pro's.... The Golden Arrow is in an excellent location. The front of the property is pretty much right in the middle of town, and there is also hotel access to the Alpine Village shops right on the main street. It was... more

Management response from
Owner-Jenn, Owner

Thank you for that very detailed review of our resort. I appreciate your fair and honest description of your experience. I would just like to address two points. First, the smell in the stairwell. We did receive a record amount of rain this summer which caused some minor flooding in one of our boiler room areas. That is what caused...

4 of 5 stars
Poughkeepsie NY
Sep 18, 2008

I called the resort directly to make my reservation. I am disabled (but not wheelchair bound). I asked about the pool area and if there were an steps. I was told -twice - that there 5 steps to the pool area. That was correct but then once the guest got down those steps there were an additional 11 steps to... more

Management response from
Owner-Jenn, Owner

I am so sorry that my staff did not accurately describe the entrance to the pool to you. We have 2 new Front Desk Clerks training right now, and my only explinatioin is that you must have spoken to one of them. We have all of the staff do a thurough tour of the property as part of thier training....

4 of 5 stars
Rochester, NY
Sep 6, 2008

We have been coming to Lake Placid for our September anniversary for the last 7 years. We used to stay in B&B's in Keene until our first look at the Golden Arrow. The front desk staff invited us to look at a room with a view of Mirror Lake and we have booked the same room for the last three... more

5 of 5 stars
Detroit
Sep 1, 2008

By far the best location in Lake Placid, right in town and on Mirror Lake. We had one of the suites for a week and could not have asked for better service. The staff was wonderful and very helpfull. more

3 of 5 stars
New Jersey
Aug 31, 2008

We were a little weary with coming to Golden Arrow with all the iffy reviews but it was a good stay for us. We arrived at Golden Arrow on Friday around 3ish. Check in was 4:00, I called a day prior to request early check-in-this was fulfilled. Getting around the hotel is a bit confusing but I think with every... more

Management response from
Owner-Jenn, Owner

Thank you for your review. I do actively read the guest comments on this site because I often find some very good feedback here. Let me address your issues, the bathroom: we are constantly updating our hotel, from hallways and public spaces to the bathrooms in each guest room. As you can imagine, the work never ends. It is impossible...

1 of 5 stars
Tyne and Wear
Aug 17, 2008

Have just returned home to England after a 3 week stay in North America our stay at the Golden Arrow resort was meant to be the highlight of our holiday--instead it turned out to be the worst part.It would take too long to list all the negatives but the main criticisms were:Very unhelpful, off hand and brusque reception staffA suite... more

Management response from
Owner-Jenn, Owner

I was sorry to read about your disappointment with your treatment during your stay here at the Golden Arrow Lakeside Resort. Although I was glad to hear you had received a wonderful level of customer service in the US until this point, I was distressed to learn that we were the ones who let you down. It is always our...

Aug 16, 2008

We checked the other reviews and chose this hotel based on reasonably favourable reviews. Some of the complaints from other reviews hold true - decor is a bit dated, the hotel facilities can be over run with families/kids, parking can be tight - we always found a spot. We enjoyed the stay - nice to be walking distance from everything.... more

Management response from
Owner-Jenn, Owner

I am so glad to hear you had a nice time during your stay with us this summer. I am glad we were able to live up to the standard you family had created for us. You are correct that the complimentary boats are certainly in high demand. We would love to have more but we have an issue with...

5 of 5 stars
Westminster, Massachusetts
Aug 10, 2008

We decided to drive up to Lake Placid at the last minute and we're pleased to find a one night stay available at The Golden Arrow. My husband and children had stayed on two previous occasions while attending hockey camp (it is very close to the ice arena). It was my first visit and I was anxious to see what... more

Reviews of Golden Arrow Lakeside Resort

( 1-10 of 96 )
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Golden Arrow Lakeside Resort Also Known As

Address: 2559 Main St, (formerly Golden Arrow Hotel), Lake Placid, NY 12946