I read the mixed reviews for this hotel and thought there'd be renovations, so went ahead and stayed. The carpet was gross in both rooms (we had to change the first room after realizing our bathroom vent abutted the next room and we heard every word--plus they had TWO doors that joined the rooms on either side, so more noise.)... more

Always an A+: I've stayed at the Holiday Inn Rochester Airport several times and they are always top-notch. This is a busy place and I'm always impressed that the room is ready, the staff is considerate and everything is done with excellence. Of course, the convenience to the airport is the primary selling point, but the Genessee River trail system... more

This is the first stay after its renovation. Hotel lobby got better, but I didn't see a big difference in the halls & rooms... I am a smoker and all the smoking rooms were moved out to the different hotel building, which is 5-6 minutes by walk. It gets me tired to go to the room right after the check-in,... more

Have stayed there in the past and this was the first time since the renovations have taken place. Found the hotel comfortable and the staff all willing to go outof their way to be accomodating, from the front desk to the restaurant. They also make the single traveler welcome and at ease. The beds and the rooms were comfortable, but... more

My wife and I had a flight from the airport and needed a place for the night. The price was $120/night for 2 people...not bad considering the hotel offers free 24h shuttle service to the aiport and the hotel features a very nice restaurant and a bar, and indoor pool and hot tub! The lobby is very nice and the... more

Since under going the renovation, the property is wonderful! Brand new lobby, new meeting rooms and new guestrooms! I was excited to return, knowing it was completed. The beds are very comfortable-nice and "cushy", and the staff is second to none...I love walking in to the same people, same smiling faces every time I am there. The restaurant has been... more

Well I seen this on the web and was promised a good size room .....but I was surely mistaken ....room was very tiny ....people at front desk rude....had a frig ordered ahead of time ...wrong again ....had to call and have then bring it .....was asked to be near the pool due to health walking conditions ....wrong again ...I was... more

We recently stayed at this hotel, which is conveniently located within minutes of the Rochester airport. We were very impressed by the friendly and helpful staff. Everyone went out of their way to be nice, whether it was to direct us to the pool or to be sure that we had the room we wanted. The room was pretty standard... more

Stayed here on my way to and from a vacation I was taking and both times the locks on my door were broken. Both times, the room given to me was not very clean. I also found that Housekeeping totally ignores the "do not disturb" sign. O'Malley's Pub is above average for a bar hotel however and it's location to... more