Our first impressions where very high. The lobby was very impressive. Our first room was not very clean, it smelled like a smoking room and the floors where very stained. We had to request a different room. The staff were very nice and gave us a different room. The second room also had an odor. The floor in front of... more

Marriott Platinum member visiting the area for two days found this to be a fine selection. Easy check in desk, easy access to Charlotte businesses including restaurants, and if traveling further North for leisure (if arriving in the evening and want a quick bite/drink outside of the hotel, check out Frank Manzetti's Tavern at SouthPark, just across the street in... more

We have had to travel a good deal this summer; this hotel stands out as the worst experience and in my opinion rates far below the standard of what one should expect from a Marriott 'Renaissance' hotel. In Charlotte for a day of 'power shopping' for school stuff, we werent looking for anything other than a soft bed and room... more

My stay was wonderful, the Hotel was clean and staff was great. Upscale mall directly in front of Hotel, walking distance. Valet Parking. Just Fabulous..... more

My family stayed at the Renaissance for a combination business/leisure trip, and we really enjoyed our stay at this hotel. What impressed us the most was the friendly staff throughout the hotel. Although this may be primarily a business hotel, many of the hotel staff went out of their way to chat with our eight year old son. One even... more

A one night stay on our way home from NC after looking at colleges in the South. Easy check in, nice staff, immaculate room and good location. Right next to a very upscale mall with restaurants like Cheesecake Factory and stores such as Neiman Marcus, Nordstrom etc. (I think!). Parking was free at the hotel which was nice and they... more

This property used to be a Hyatt, and it recently opened under the Renaissance name. It's across the street from the Southpark Mall, close to Tyvola Road. We had a fantastic check-in experience. No waiting, and we were offered free champagne at the front desk. A live piano performance in the open area of the lobby created a relaxing, welcoming,... more