I travel often for business and the hotels I stay at need to accept government per diem rates. Sometimes it's difficult to find decent downtown hotels that do, and this one fit the bill perfectly. Nice room, very friendly staff, and walkable to downtown, which is key for me! more

I fell in love with this hotel. The people who work there bend over back wards for you. one of the best hotels i have ever stayed in. I went to charlotte with a couple of friends. we were with in walking disance from the bars and the bus station. i LOVE LOVE this hotel thanks for a awesome stay. more

my family and i stayed at this excellent hotel for november 24th, and we were able to secure a priceline rate for two rooms. mr. jones who checked us in was so gracious in meeting my "humble" requests for one of the room to have two beds. he was so pleasant in informing us that the shuttle would take us... more

Me and my husband had went to the Panthers and Steelers game and afterwards went back to the room and i have to say i had no problems with the place we stayed the staff was excellent and Bret the guy that took us to the game was a really nice guy and afterwards he was across from us and... more

We stayed in Charlotte four nights in order to attend the National Square Dance Convention. The hotel was on the convention hotel list as the Best Western, when we made our reservations and they faxed us the details of our confirmation. We are members of the Gold Crown Club and Priority Club hotels so we would get credit on our... more

Stayed at this hotel recently on a business trip to Charlotte. Cannot understand how anyone could be negative about this hotel. I have been in the hotel business for 30 years and this hotel has exceptional service. I had several excellent meals at the hotel. The roast beef was awesome and their breakfast and lunch buffets provide an exceptional selection... more

This hotel is AWESOME! I travel all over the country and the level of service and friendliness at this particular hotel was incredible. Things could have not ran any smoother.... From checking-in with front desk which was superb - to room service, the food is great in the restuarant and service was great! I have stayed at all the major... more

I won this hotel on a $70 bid with priceline. I immediately came here and then was a bit afraid of what I was going to get. I was pleasantly surprised. Many reviews here are from the best western period or the renovation period. The hotel is much better now. The hotel is very pretty and I have very few... more

I think it's probably the worst Crowne Plaza that I have ever visited. It was the Best Western a few months and go and probably should have stayed a Best Western. I can't imagine that Crowne Plaza is pleased with this property. Rooms = less than clean..the carpet was dirty! The public restroom was running over with paper and looked... more