Stayed at the hotel for one night. We are a family with young children, so opted for a Family Room. Beware if you book such an accommodation: ours was located directly above the car park, as well as an outdoor patio. This meant car noise, voices until all hours, and cigarette smoke wafting into our open windows (which were a... more

Hotel has excellent location and spacious car park. Pleasant public rooms though some in need of some updating and renovating, eg paper peeling in corridor, some tiles off in WC. Rooms clean and well stocked, pretty drapes etc. Staff pleasant but not over-attentive, eg dirty cups etc left in meeting room for at least 36 hours. Evening meal fine but... more

I specifially booked a room with a television so I could watch the cricket world cup. When I got to the room, the TV didn't work so they moved me to a suite with a working TV. Then I went to eat in the dining room. The food was ok but the service was awful. I ordered a bottle of... more

We stayed here for for three nights; two adults and our two boys 11 & 12 during the Easter weekend.I had booked the rooms, sight unseen some months before based Tripadvisor reviews. We stayed in a family room (29) which is in a low wing at the rear of the property - overlooking the hotel's car park (free). The view... more

Firstly let me just put you right with one sentance the Yank makes ..."this appears a typical response to complaints in the UK"....that says it all for me, he must be well used to making plenty of complaints.Maybe it was the clicking of fingers with demands that we Brits are not used to. My husband and I have stayed at... more

Our stay at the Ivy House was very comfortable, the staff were very friendly and attentative.The rooms are very spacious and clean.The food was excellent and very reasonably priced,it was well presented and the staff again cheerful. more

We spent one night at the Ivy House Hotel, and for a 3 star hotel in the UK we were not expecting too much. The room was clean, albeit very cheaply fitted out, but the staff were friendly and helpful. Breakast (on a Sunday) finished at 9.30 which we felt was too early, and clearly catered to the needs of... more

We spent an enjoyable night at the Ivy House Hotel. The room was clean and the bed was comfortable. The staff were helpful and friendly and we had an excellent meal in the evening which was reasonably priced. The hotel is in an excellent location on the High Street, the car park was a bit difficult to find until we... more