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Comfort Inn Ft. Jackson Maingate

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
2.5 of 5 stars 16 reviews
16 Reviews
5.0 of 5 stars
4
4.0 of 5 stars
2
3.0 of 5 stars
1
2.0 of 5 stars
0
1.0 of 5 stars
9
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#46 of 84 hotels in Columbia
Description: Downtown.
  • Address
    7337 Garner's Ferry Rd.
    Columbia, SC 29209-2110
Check Rates: $109 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 2.5 of 5 stars Based on 16 traveler reviews
  • What to Expect:
    • 3 based on 16 reviews Rooms
    • 2.5 based on 13 reviews Service
    • 2.5 based on 16 reviews Value
    • 3 based on 15 reviews Cleanliness
    • 4 based on 5 reviews Pool
  • Recommended For:
    • 40% based on 16 reviews Families with young children
    • 40% based on 16 reviews Older travelers
    • 30% based on 16 reviews Families with teenagers
    • 20% based on 16 reviews Young singles
    • 20% based on 16 reviews An amazing honeymoon

Reviews of Comfort Inn Ft. Jackson Maingate

( 11-16 of 16 )
Jun 5, 2006
1/2 found this review helpful

After our experience with check in, we should have been better prepared for what was to happen in the following days. The manager checked us in and had trouble with checking us into our 3 rooms. He was not professional at all. When he said we had an apartment booked for the next two nights, I told him we would... more

Management response from
Praveen Chauhan, General Manager

The guest seems to be angry and confused and that is why she cannot clarify what she is complaining about. I still do not understand why is she mentioning about an apartment in the middle of all complains and insults. What I comprehend it relates to the review her sister has given the same day. The family had booked 3...

Jun 5, 2006
1/2 found this review helpful

In May 2006, I stayed at the Comfort Inn Ft. Jackson Maingate on Garner's Ferry Rd. This was the worst hotel experience ever. We were charged for a room that was cancelled a day before the cancellation date and time! After we noticed the charge we called the hotel to have the charges reversed and we were told by the... more

Management response from
Praveen Chauhan, General Manager

The guest seemed to be upset only for the reason that cancellation which she claims was not done at the hotel. The same family has posted to neg. comments. The hotel runs high occupancy. The rates are higher than other hotels on the exit, but we pride ourselves in providing the best services in terms aminities, cleanliness and staff performance....

1 of 5 stars
Nicholasville,Kentucky
May 30, 2006
2/3 found this review helpful

By far the worst hotel experience I've ever had. After checking into the hotel and finding out we had booked a room wrong and telling them we didn't need a suite. They still charged us for the room when we had told them twice that we didn't need the room. Then since my husband is in basic training at Ft.... more

Management response from
Praveen Chauhan, General Manager

my apologies for any convenience during your stay. However there are few clarifications I would like to make. 1.This is a limited service hotel. We have one person working at the deskin the evenings, who is instructed not to leave the desk. We have the supplies at the front desk and that is why we ask the guest to please...

5 of 5 stars
Fair Lawn, New Jersey
May 5, 2006
3/4 found this review helpful

we stayed in south carolina overnight on our way home from florida we had been on the road 10 days and stayed in 6 different hotels during that period. some were quite horrible. we couldnt believe the difference in the rooms at the comfort inn..the room was beautiful and big and clean. and after a long day on the road... more

Apr 13, 2006
2/2 found this review helpful

WOW what a surprise. This hotel had a great rates. It was very clean the staff was very friendly. My only complaint is that there was no designated place to smoke. I know they have smoking rooms but when you want to smoke in your room, you don't want to go outside either. They also need a better ventalation system. more

5 of 5 stars
Graniteville SC (use to live near this hotel)
Jan 19, 2006
4/4 found this review helpful

The room smelled very good. The towels were actual towels where a female could wrap her WHOLE body in them and not just the bottom half. The standard room I stayed in was humungous. I've been in some suites before but the standard room at this hotel was like I said huge. Lots of moving around space and the staff... more

Reviews of Comfort Inn Ft. Jackson Maingate

( 11-16 of 16 )
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Comfort Inn Ft. Jackson Maingate Address

7337 Garner's Ferry Rd., Columbia, SC 29209-2110