I was booked to stay at this hotel due to the fact that they were pet friendly. When I arrived, I checked in, went to my room and immediately went back to the front desk to request another room because the room they gave me smelled of urine. They gave me another room and that one was worse! Apparently the... more

The pictures on the web looked nice when checking out different places to stay in florence. the lobby was updated and beautiful, but the rooms were not. The carpet was coming up around all edges and the room smelled. The signs on the interstated say renovated rooms. not true. we had a 2 night stay, but checked out the next... more

Large rooms are clean, comfortable and nicely furnished. Rooms have microwave and refrigerator. Wireless internet works well. Disappointing breakfast - very limited selection. Staff is friendly and helpful. Quiet location with easy access to I-95. Several options for shopping and dining are nearby. more

My Wife and I stayed here last night. Check in was a breeze, very nice staff. I reserved a king bed w/pets. Room was very clean, I never would have known it was a pet room had I have not reserved one. Great location, the Wife and I walked to the mall and the outback restaurant. I would recommend this... more

It is Pet Friendly... that's the reason we stopped here. It's in a great location with lots of restaurants, gas stations and just off I-95. Initially we stopped at the Fairfield Inn next door but found they didn't accept pets. The Quality Inn was ok. Old room - probably because it was assigned to guests with pets. It was big... more

We called the hotel because we heard they accepted pets. Nice area to take our Eskimo Spitz out to do her business. Rooms were really neat and clean. Lots of places around to eat and I really liked the mall right behind the place. The lady that checked us was real friendly and most helpful in helping us decide where... more

We haven't stayed at Holiday Inns for years and this stop reminded me why we made that choice! However, since this motel is just a little more than a year old we decided to take a chance. It was an average size room but so dirty that we couldn't walk on the rug without shoes. In all the corners and... more

This facility is a motel, as another reviewer commented. The wireless internet service provided "free" does not work in all rooms - including both 238 and 247. When I pointed this out, they "lent" me another wifi card (with antenna) - still doesn't work. All the windows look out directly to the hall - so that either you keep all... more

The Holiday Inn Express in Florence, SC is a 2-story motel. Luckily, my husband and I were there during warm, sunny weather, so it didn't bother us. Everything was clean and neat and the staff was friendly. Good continental breakfast. The only complaint we had was the front desk charged us for a night we had arranged to get for... more