I had very high expectations from the prior reviews and it was a very good vacation but there were a few things that if I was a negative person could have upset me a little more. Just a few negatives, we waited in line about three times at 45 minutes each time to get our room. They kept saying it... more

Horrible service - reservations is a nightmare and customer service even worse. Rude, unresponsive and endless phone loops. No personal attention or care about the individual guest. more

My husband and I stayed at South Beach Resort last summer and had a wonderful time. Our condo was beautiful and huge! It had everything in it we could possibly want and a screened in porch over looking the pool where there was live entertainment in the evening. We had an amazingly relaxing time thanks to having everything we wanted... more

We are owners at the sister resort in Gatlinburg and wanted to give this resort a try. We were not disappointed. The grounds, pools and rooms were nice. It's not a 5* resort but it's very clean and well kept. Very nice people staying here and very helpful staff. Would definitely recommend to anyone. Just beware of bike weeks in... more

This is my second time staying at South Beach and I have to say I love this place! We arrived very early, 9:00 am, just to put a request in for 1st floor and 2 king size beds, and he told me we could check in right now with my requests granted. Wow! The Resort is very clean and the... more

I exchanged into this resort and I have to say that it was a wonderful experience. The resort is spectacular - our unit was on the 4th floor with a view of one of their larger pools and, from our balcony, we could see the ocean as well. Staff were attentive to our needs (checkout was a bit hairy but... more

Superb staff and great Location built by a #1 Company. My wife and I love it. We own there and live nearby so we experiance it all the time. Wish you could. more

OUR FAMILY LOVED SOUTH BEACH. STAFF IS SUPER NICE. And very accomodating. If you need anything at all let John, Derick, or Chris know and they will make it happen. The resort is situated across the street from the ocean but they have their own beach club which is private for the guest only. The deli is located right next... more

This resort is top notch. We stayed in a 2 bedroom unit and it was very clean and decorated very nicely. The pool areas were awesome, especially the lazy river. The staff was very accomodating and helped us find area attractions. I would recommend this resort to everybody. We loved it so much we became owners! We plan to come... more