We arrived one day early and the stafff accomodated us without problem . From there it was down Hill. Since it was a holiday weekend they were obviously short staffed, but also there were not many bookings. It took them 3 days to get the room cleaned properly and 4 days to get fresh sheets. One day there were no... more

I stayed at this hotel during the course of a long roadtrip. I have stayed in numerous Holiday Inn chain hotels over the years, and assumed from those experiences that I would receive a quality stay. Unfortunately, that was not the case. The hotel was not appeared somewhat run down - the rooms more than the lobby. It looked much... more

This property is a ripoff and embarasment to most hotels in the Holiday Inn Express group. We chose it as we were in the Dandridge area for a family funeral. Due to the Fourth of July holiday, the rate was $99 a night with a $10 roll-away charge. The young woman who checked us in had a pierced nose and... more

The check in was fast. The room was huge. We booked a king. They had nice linens on the bed, the usual sticky gaudy comforter was nowhere to be seen. Our kids had been in carseats for about 5 hours so they were ready to go. The room seemed clean enough, but after a few minutes, I noticed that my... more

Beware! We experienced a Bait n Switch price upon our return stay. We booked the room online for $74.00. The double-bed room was adequate for the price, but less in ammenities than a typical business class room. Because of the convienience to the interstate, we decided to reserve a room for our return trip. We reserved on our charge card... more