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Holiday Inn Central @ Papermill

Holiday Inn Central @ Papermill
Call now to book: 877-270-6397 from HolidayInn.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
2.5 of 5 stars 25 reviews
25 Reviews
5.0 of 5 stars
3
4.0 of 5 stars
3
3.0 of 5 stars
5
2.0 of 5 stars
7
1.0 of 5 stars
7
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#70 of 84 hotels in Knoxville
Description:
Being completed restored & renovated back to its original elegance. Renovation scheduled for completion June 2008. 240 Double, Kings and Upgraded... Being completed restored & renovated back to its original elegance. Renovation scheduled for completion June 2008. 240 Double, Kings and Upgraded Suites *(coming June 2008) beautifully situated on 9 parklike acres in Knoxville center, high atop interstate I40. Both outdoor and indoor areas for meetings, receptions and weddings. New sports bar, new banquet space and new outdoor gazebo and pool areas in summer 2008. Join us! more » « less
  • Address
    1315 Kirby Road
    Knoxville, TN 37909
Check Rates: $100 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 2.5 of 5 stars Based on 25 traveler reviews
  • What to Expect:
    • 2.5 based on 18 reviews Rooms
    • 3 based on 16 reviews Service
    • 2.5 based on 18 reviews Value
    • 2.5 based on 18 reviews Cleanliness
    • 4 based on 2 reviews Pool
  • Recommended For:
    • 30% based on 19 reviews Older travelers
    • 30% based on 19 reviews Young singles
    • 20% based on 19 reviews Families with young children
    • 20% based on 19 reviews Families with teenagers
    • 20% based on 19 reviews An amazing honeymoon

Reviews of Holiday Inn Central @ Papermill

( 1-10 of 25 )
Jul 19, 2008

I definitely don't recommend this unless there aren't other options. This hotel is fairly run down, and the room was fairly dirty and smelled musty. I was surprised that Hotwire represented it as a three star hotel and best buy. In addition to all this, the location is poor -- not much around the hotel, and front desk personnel was... more

1 of 5 stars
Santa Cruz, CA
Jul 1, 2008
0/1 found this review helpful

We were in town for a wedding and stayed at this hotel for three nights because it was close to the wedding activities. The room itself had a very musty smell, was mostly clean (baby found trash on the floor), bathtub didn't drain properly, and showerhead barely worked. The pool area was okay, but ran out of clean towels right... more

Jun 10, 2008
0/1 found this review helpful

We stayed with our school organization and the hotel is in terrible condition. There was mold and mildew everywhere. We had four rooms booked in our group and none of our showerheads worked properly. The electrical conduit that was in our room was completely rusted. The food was terrible as well. Not a place I would recommend unless you were... more

Management response from
ManagerKnoxville, manager

With the new management team and ownership in place, as well as undergoing a renovation at this time that is addressing many of the outstanding issues. We have inspected our rooms for mold & mildew and find little evidence to support this guest’s claim. We always welcome our guests to speak with us during their stay about any unforeseen incidents...

3 of 5 stars
Central Coast California
Nov 4, 2007
1/1 found this review helpful

December 2005, booked on Hotwire. Centrally located, and along the I-40 made it perfect for getting back on the road the next day. Arrived late and thought a nice meal in the advertised lounge restaurant area would be great. However, this lounge area is not comfortable, and looks like it's geared to force feed hungry guests cheap beer and microwave... more

2 of 5 stars
Hendersonville, TN
Sep 9, 2007
0/2 found this review helpful

We booked this room over the hotel website for what we thought was a cheap rate. Now I know why it was cheap. There were no other hotels available that night and we just wanted a place to sleep. The hotel does not seem to have been renovated at all or at least the part we saw. From the moment... more

5 of 5 stars
Carnoustie, United Kingdom
Jul 14, 2007
2/2 found this review helpful

Was a bit worried when I saw the comments about this hotel but as I had paid up front could not get out of the deal and thankfully there was absolutely no need for me to worry. The hotel was easy to find and on approach gave off a welcoming appearance. The reception staff was first class and only too... more

Jul 6, 2007

We stayed at the Holiday Inn for one night and it was a nightmare. In the south, it is humid in the summer so when you enter a building, you expect it to be comfortable. That was not the case with our hotel room. The air conditioner was on and at the lowest temperature possible,however, the room was extremely hot... more

1 of 5 stars
Central Indiana
May 8, 2007

We checked in (and out) Friday, March 16, 2007. On the way to our room, we immediately noticed that this hotel was run down and not well kept. We always check our rooms upon entering for cleanliness and bed bugs. Sorry to say, the cleanliness was severely lacking, but the bed bugs weren't. The room had dirt on the bathroom... more

3 of 5 stars
Livonia, MI
Apr 28, 2007

We booked this room through Hotwire for 2 nights. Had $10 off mail-in coupon from Entertainment book. Paid $45/night + taxes/fees. The outside of the hotel complex was updated and inviting with easy access on/off I-40. No problems with check-in and the staff throughout the stay was professional & friendly. Room was on the first floor and in very good... more

2 of 5 stars
Knoxville, TN
Apr 17, 2007

I stayed here once in March, but I've stayed there several times before. The property is definitely showing its age. My room was rather small, and the bed was just too hard and lumpy. The property is showing its age. The front desk clerk was cordial. Priority club members (Holiday Inn) receive beer/wine and snacks from 5:00-7:00. I enjoyed that... more

Reviews of Holiday Inn Central @ Papermill

( 1-10 of 25 )
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Holiday Inn Central @ Papermill Address

1315 Kirby Road, Knoxville, TN 37909