I stayed in a suite in the South Tower (which is supposed to be the refurbished rooms - 3 years old). The suite was beautiful. It was very comfortable and had great amenties. Free bottled water, a loofah, and even a bathroom scale! However, when I went to take a shower, the water wasn't hot. It wasn't even very warm.... more

I definitely would have been more critical of the room if I hadn't gotten a deal for it on priceline. Overall, the hotel just needs someone to stay at it. Judging from the size of the convention area, and from some of the other reviews on this site, it must be very crowded during the week. My girlfriend & I... more

This hotel is very old and it shows. The common areas of the hotel have a rather funky smell, musty and old. The room itself was very clean however, it was very small. I have never seen a smaller bathroom. There was mold on the bathroom ceiling and the paint was chipping off the bathtub, reveiling its former colour. Sound... more

Having never stayed here before, I can't comment on any changes since the hotel became a Sheraton property. The fact that the water in one of the 3 flower vases on the registration desk was in desperate need of changing shouldn't depend on ownership, however. During check-in, one staff person (thankfully not the one who was checking me in!) was... more

I don't think there is enough space to mention everything that was wrong with this hotel - from the beginning to the end. I had to stay here for a convention, and we not only had a number of rooms for employees but also a meeting room reserved for the entire stay. I was arriving late on a Sunday and... more

I was here for a convention. The stay was really nice. There were three different groups of people having conventions and pleanty of space for everyone. The convention area is really nice. Room was great. Very clean. Hotel is located downtown Dallas. more

I stayed at the Sheraton recently for an event. It's a beautiful hotel, but I did have a few small issues. The first was our cleaning lady. Now, I don't mind people from other countries. Infact, I love that we're such a diverse country. However, I didn't appreciate the fact that all the English our cleaning lady knew was "Me... more

The good is you can easily walk over to the Plaza of the Americas and Westin for lunch. There is a trolley stop close by to head to the West End for dinner. Rooms (some) have a wide screen hi-def tv. Reviews about the location are correct. Downtown Dallas is on a down turn and the areas around this hotel... more

Valet was professional and hospitable. My husband and I were here for a Board Meeting - so its good for business travelers. Gift Shop is really stocked w/alot of items you may need on the go (toieltries, etc). Parking was convenient w/standard cost of $12-14 for guests. The guestroom we had was in the South Tower on the 18th Flr... more