Friendly, lovely room, great pool, spot on service etc etc. Just right for an overnight stay in Dallas. My many requests to the concierge (due to a packing error) were all answered promptly and with great grace. The pool area was a welcome refuge from the heat and the food was very nice. Didn't go to dragonfly in the evening... more

We booked and prepaid a month in advance. Arrived at the hotel, and were at first wowed by the decor. Unfortunately, that was short lived. They claimed to have no knowledge of our reservation. When I produced a receipt, they said they'd find us a room, and we should go to the bar and have appetizers - on them. Sounded... more

Hotel Zaza is a unique hotel with beautiful furnishings in a good location. Close to the Dallas Museum of Art and many spots to eat in the downtown (Uptown) area. Each room is nicely appointed with Burberry toiletries and a Vornado air cleaner. The Dragonfly restaurant is a meat market scene at night so unless you're in Dallas for hot... more

Usually very expensive, but found a deal through Expedia and directly through hotel. Rooms are some of the nicest I have stayed in - LCD TV, sofa, nice bathrooms. Wish I had more time to spend there. more

My room was luxurious, the over-all hotel environment was edgy but in liberal good taste. However, I did find the spa to be on the unusual side. First, it wasn't very clean. The men's dressing room was rather messy, appearing to be over-used and under-cleaned. Most surprising was the attitude of my therapist, a sexy Latin women who just seemed... more

We recently stayed at the Hotel Zaza and we were very disappointed. First let me state that we live in Dallas and just wanted a nice night out together. While we were there we had a Louis Vuitton wallet STOLEN out of our room. It was not in the safe but rather in my wife's Louis Vuitton purse. This was... more

I'm writing this actually at the Hotel ZaZa, and have to confess I'm wondering what the hype is about. I just checked in, and found the front desk staff to be vacuous and inattentive, to the point that they helped people out of turn. I didn't rate this overly poorly, because the rooms are very nicely appointed, and the hotel... more

I will start off saying that I love Hotel ZaZa, I had one of the best weekends of my life there last year (my honeymoon) so I came back again this year for my first anniversary with high expectations. I decided to book a concept suite (they have several and many were available just days before my stay including: Shagadelic,... more

We stayed for a week as my partner was on business and absolutely loved the Zaza. The hotel is well designed with lots of cute little features- lots of kitsch art (including Princess Diana coffee table book in foyer!). The staff are great as is the level of customer service. Would recommend Dragonfly restaurant- both food and wine fantastic (and... more