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Hawthorn Suites Dallas Market Center

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
2 of 5 stars 12 reviews
12 Reviews
5.0 of 5 stars
1
4.0 of 5 stars
0
3.0 of 5 stars
2
2.0 of 5 stars
4
1.0 of 5 stars
5
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#147 of 169 hotels in Dallas
Description: Business-oriented 2-story All-Suite Hotel situated 1 block from I-35.
  • Address
    7900 Brookriver Drive
    Dallas, TX 75247
Check Rates: $79 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 2 of 5 stars Based on 12 traveler reviews
  • What to Expect:
    • 2.5 based on 7 reviews Rooms
    • 2.5 based on 7 reviews Service
    • 2.5 based on 7 reviews Value
    • 2.5 based on 7 reviews Cleanliness
    • 4 based on 2 reviews Pool
  • Recommended For:
    • 30% based on 8 reviews Young singles
    • 30% based on 8 reviews Families with young children
    • 30% based on 8 reviews Pet owners
    • 20% based on 8 reviews Older travelers
    • 20% based on 8 reviews Families with teenagers

Reviews of Hawthorn Suites Dallas Market Center

( 1-10 of 12 )
May 30, 2008

Well to start off the room had bugs in it when I got there. The room had some trash on the floor.The lady named lupe that was working up front was very mean she rolled her eyes at me, and she was just not helpful at all when I asked her a ques. I stayed there for a week and... more

2 of 5 stars
Pittsburgh, Pennsylvania
May 18, 2008

Overview: Family member was having a procedure at the hospital and they had special rates here - think it was about $90 per night. GOOD: - Pretty close to the hospital. - In accordance with the suite concept, the rooms were pretty large with a full kitchen (looked out of the 80s), living room w/ TV, Couch, and Desk, and... more

2 of 5 stars
San Diego, California
Oct 8, 2007
1/1 found this review helpful

Run down property that appeared to be in the midst of a renovation. Very close (less than a block) to I-30 but located in a very desolate area at night. First room we were given had a solid coat of thick black mold on the upstairs AC register. We called the front desk and got a new room. I should... more

2 of 5 stars
SHREVEPORT, LOUISIANA
Sep 18, 2007

I booked my hotel online. I booked an executive 2 bed 2 bath queen ste w/ sofa. this was what I wanted and really needed. But when I got there they gave me . one queen bed and a sofa. I told them I booked a different one. When the manager talked he explaned that some people decided to stay... more

1 of 5 stars
Michigan
Apr 2, 2007

This branch of Hyatt Hotels is definitely not worth your time or your money. My husband and I had confirmed reservations that they did not honor. We can understand over booking but sending us to a flea bitten run down hotel in Carrolton. Granted they paid for it but..... Give me a break. I wouldn't even take a shower at... more

1 of 5 stars
Tyler, tx
Jan 13, 2007
1/1 found this review helpful

Our 5 year old daughter has medical problems and was scheduled to have a procedure done at Children's medical center in Dallas. The hospital forwarded us a list of hotels in the area that offered discounts for patients families. Based on the price offered and proximity to the Hospital we opted to stay at the Hawthorn Suites. We found our... more

Jan 11, 2006
1/1 found this review helpful

We stayed for two nights at this hotel. The rooms look like apartments converted to suites. The bed had some squeaks and it wasn't exactly renovated in the last couple of years, but the room was comfortable enough for the price. It was nice to have a balcony, but the garbage outside didn't help the view. We did not take... more

Oct 22, 2005
1/1 found this review helpful

I was in the group of 9 ladies that stayed in this hotel on Oct. 15th. 1. Shuttle was not being used on the WEEKEND because they said they had no one to drive it! (this cost us more because we had to spend 30.00 a time for mini-van cabs x3) 2. They did not have the rooms that we... more

Management response from
Sales1, Sales Manager

First of All Thank You for taking the time out to write this review of my hotel. Even though it was not a positive review...we do care about how our customers experience and want to do what is necessary to make things right for our guests. I do apologize for your bad experience and know that we have taken steps...

1 of 5 stars
Hallsville,texas
Oct 20, 2005
1/1 found this review helpful

I was very dissappointed in my stay and experience there. before we left for our trip we confirmed our reservation for two, 2 bedroom/2 bath adjoining rooms. When we arrived they told us they only had one bedroom room suites available. After a while they managed to come up with 3 rooms to accommodate the 9 ladies in our group,... more

Oct 20, 2005
1/1 found this review helpful

Upon arrival we were advised that our reservations meant nothing apparently. Our reservation numbers were 3096861683 & 3090511754. The person at the desk only excuse for the error was that central had made a mistake. We had a party of 9 requiring 2 bedroom 2 bath (adjoining) but they only had 2/1 bed rooms available. We required enough beds for... more

Management response from
Sales1, Sales Manager

First let me say thank you for taking the time out to write this review. Even though it was not a positive review we really appreciate your opinion on how we are doing. After reading your review, I do apologize for your all your trouble and inconvenience that you experienced while visiting our hotel. We here at the Hawthorn Suites...

Reviews of Hawthorn Suites Dallas Market Center

( 1-10 of 12 )
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Hawthorn Suites Dallas Market Center Address

7900 Brookriver Drive, Dallas, TX 75247