I'm shocked to see the 'yuck' review. Our stay was exceptional. Our room was spacious and immaculate. Bedding was excellent and fully changed daily (or twice daily, when the turn-down service decided it needed refreshing). Staff was courteous and helpful. Concierge was extremely informative. Doormen were very prompt with the car. Everyone was friendly. Location is nice because it is... more

This hotel needs to be renovated, the furniture in our room was not nice and the carpet was gross, the room smelled old and musty. The hotel staff is condescending. I came expecting the best and was severly dissapointed. I recently stayed at a Ritz Carleton and found the service to be much, much better. I would not stay at... more

The St. Regis was absolutely incredible. Every member of the staff was friendly, helpful and went above and beyond. They must have quite a good system for identification as the desk clerk knew our names before we mentioned our room number. more

On a recent business trip, we arrived at the ST Regis tired, hungry and in need of a good meal and soft bed. What we received was a warm welcome, superb service and a relaxing experience, even though we were traveling on business. The room was very large, comfortable and had good internet access. In addition, the amenities- especially the... more

My husband and I stayed at the St Regis Hotel in Houston a week ago. I was told the hotel building was originally built as A Ritz Carlton Hotel. I believe it. The building, resturants, lobby, bar and hotel rooms were beautiful!! The hotel rooms and bathrooms were large. The beds were great. But what was so amazing was the... more

Spent ~5 months at this hotel as a Starwood Platinum. GOOD: - Very large standard rooms - Very comfortable bed and large desk to work from - Outdoor pool - Large bathtub, great showerhead pressure, and nice toiletries - Great food in the restaurant (but pricey, unless you're on an expense account) - Good location close to the Galleria, with... more

I had not stayed at this hotel since it was the Ritz Carlton. It was so nice to be back in a nice neighborhood with exceptional service. From the minute you get out of the car to the front desk to the consierge - they are all wiling to help you. I was traveling on business and needed reservations and... more

We stayed for our first anniversary - the location is one of the strongest features (close proximity to museum district, shopping, downtown, nice River Oaks area of Houston) and the hotel is set in a fairly wooded area that gives it a feel of being out of the way even though it's less than a mile from the Galleria area.... more

Having never stayed at a St. Regis hotel before, we really did not know what to expect. Hotel was nice, but not our cup of tea. Classy, quiet hotel located in a residential area. Rooms at the back of the hotel face train tracks - we heard the train a few times - but really was not a problem. I... more