The room smelled of mold. The carpet was wet due to leaking water from the ceiling. The water in the bathroom was turned off for 4 days. Because of no water in the bathroom: 1. No working shower or bath tub. 2. No working sink in the bathroom. 3. No working toilet. No flushing toilet. The hotel elevator was not... more

This hotel is convenient for business with HP. I've tried them twice and they struck out both times. No third chance from me. The first time, the internet access was down in my room and I needed it for working after hours. They would not switch me to a different room. The second time was in Nov '06. I had... more

When we enter the lobby it was very welcoming. The desk clerk was polite and helpful. We entered our room it was very tidy. The decor was okay but not the best decor. The bathroom was clean and smelled fresh. The complimentary breakfast was good but they could have provided a delux breakfast with a little more of a variety.... more

Nice decor? Who are they kidding? I have stayed at other Wingates before, namely the Tyler, Texas location (which is excellent). The Houston/Willowbrook is now the second Wingate that has not lived up to expectations. Upon arrival, one of my reserved rooms was a handicapped room. They said that was all that was avialable. I arrived at 3:30pm. Other than... more

Attractive decor overall and very nice service. Large room with couch and comfortable recliner, comfortable mattress, marble bathroom sink, good room lighting. Well maintained, newer facility. Whirlpool spa, exercise room. Business room with fax machine, copier, etc. available. Will stay at this motel again. more