Spent 1 night here on way back from North Carolina. The location was great, right off of the highway. Also the room and bathroom were big, but it was very dirty and smelled in the hallway. Right across the hall were smoking rooms. Why wouldn't they have all non-smoking rooms on the same floor?! The staircase also smelled. If I... more

Quite a large property, with several blocks of rooms arranged around the fitness centre and outdoor pool. It fronts a busy highway, and the front desk was very helpful in allocating me a room away from the busy road, and facing inwards towards the pool. This was helpful as the room was quiet overnight. Thanks, front desk Lady! (Pool still... more

I was very happy with this hotel. The staff was very friendly and check-in was easy. There was plenty of parking. We were there for a conference near another hotel, so although it isn't very close to downtown Norfolk, it was near where I needed to be. And not a long drive downtown, either. It's in a retail area, on... more

If you are looking for an economical hotel that caters to its guests - this is the one for you! This was the first time my husband and I stayed at this hotel. We went to Norfolk to visit my son and his family. Don't believe the older reviews written about this hotel. We found our room to be clean... more

The resort was great. Large clean room with refrigerator, desk and table. Totally private bath and sink. Modern air conditioning and a great pool area. We entertained 8 grown children, siblings, parents and spouses around a sparkling clean pool. We did dinner at the attached Grate Steak House and it too was awesome. We would definitely recommend this location. It... more

I was looking for a room with for 1 night pre cruise with free parking and shuttle...After reading the reviews I decided "How bad can it be for $65 with free parking and free shuttle..We arrived at 3pm on 12/10 and told check in person that we were going on cruise etc and asked where to park...he showed us on... more

My subject says it all. My family and I (wife & 5-yo little girl) were traveling from DC to the Outerbanks for vacation and wanted to spend a couple nights in the Hampton Roads area catching up with old friends and to break up the trip south. I booked into this hotel for the obvious reason - COST. I was... more

Our family of 5 stayed here for one night, July 11-12, 2006. The front lobby is very nicely decorated and the receptionist, Pearl was very professional, helpful and friendly. The Best Western is an older property set up in a “motel” style. It consists of several two-story buildings surrounding the outdoor pool and gardens creating a courtyard. The courtyard is... more

I stayed here on a business trip and the room was non-smoking and you could tell someone had been smoking in it. The TV did not work and room service came by one time in a week to clean our room. I will never stay here again. more