Without booking this hotel, i was plesantly surprised after being double booking into the Hotel America in Calas De Mallorca i was sent to the Hotel Sumba. If your English and dislike the Germans i wouldnt advise you to go here as it is very German. Food - As you may know the hotel is an All Inclusive hotel, the... more

My husband and I stayed for a week in June, upon arrival we were met by a rude male receptionist, that practically spoke no English. He only gave us our room card key and printout informing us when meat times would be, no other info was given to us about the hotel or its services, we was left to figure... more

We booked the holiday through "On The Beach" and arranged our own taxis from the airport. We contacted the hotel direct and requested a sea view room for which we pay any supplements. We received a pleasant reply which gave a good impression and on arrival this continued. The staff are all very friendly if a little short on English.... more

We have just returned from this Hotel Sumba, on a family holiday with our three children. We had adjoining rooms, which were very basic but nice and clean. We stayed Half Board, which I was pleased about as we definitely wanted to get away from the place for a little while each day! We were literally the only English family... more

Just returned from short stay at Hotel Sumba.....and only now reading reviews and find some hard to believe, we found the staff very friendly and more than helpful, in fact whatever we asked for was supplied. We found the reception welcoming, the rooms very clean with a maid service every day with towels changed each day. I think the staff... more

I wish I had read reviews of this hotel on trip advisor before we went. This was part of a cruise and stay with Island cruises. It looked good in the brochure the scenery around was beautiful but I would strongly agree with the comments other site users have made about this hotel. We are quite tolerant people but the... more

Fantastic hotel even better staff. It might be aimed at the Germans but we knew that before we booked, if we had wanted fish and chips and British pub we would have gone to Margate. They even put up with my very poor Spanish. The food was amazing and a fantastic selection. It was our best holiday yet. We WILL... more

Before I begin I feel I must explain that we booked an Island Cruise and added on a 7 nights stay in Majorca through Island Cruises in order to create a 14 night holiday. I am going to review the cruise itself separately. Before going away I read reviews of this hotel and I was a little worried but I... more

Arrived for 2nd week of our holiday, after spending a fabulous week on board the Island Star cruise ship. The hotel is clean and welcoming on arrival - until you reach reception! The male receptionists were rude and ignorant. It is very much geared towards the german clientele - they sell german newspapers at reception. The entertainment is poor and... more