Really nice week spent at the Serrano Palace with our six year old. 99% germans staying here, only met two other english speaking guests, but nearly all the staff had pretty good english. Staff very helpful and friendly. Food very good. Nice pool area and beach acroos the road very nice. Cala Rajada resort very clean, beautiful walk along the... more

We wanted a five star hotel in Majorca and found the tripadvisor reviews to be really helpful in making our choice as many seemed really expensive and I didn't want to get this wrong. Were therefore prepared for the fact that this hotel is situated in mini-Germany, but what I hadn't considered would be the need to understand enough German... more

I was slightly disappointed with this holiday. The hotel was very clean and the staff on reception was helpful. Food was good nothing special considering its supposed to be 5* . This Hotel/Resort is very German orientated. Personally I have no desire to return pleasant walks, nice small beaches (could be better maintained) but nothing much else. Noahs Bar and... more

This review is in 2 parts. The first is for the hotel itself and the second isf or the town of Cala Rajada. The hotel is very clean and the rooms are a good size...and yes the bathrooms do look as good as in the pics. That said a good hotel is more than just about bathrooms. The food in... more

We stayed at the Serrano Palace for a week from 15th Sept. All the staff were very friendly and the room was lovely, very clean with a nice sized balcony overlooking the pool area. The buffet style meals were probably not 5 star but nonetheless tasted very nice especially the chefs specials. Some reviews have complained that there were too... more

having read all the reviews we thought this has got to be good, but no on arrival greeted by manageress very efficient and friendly. Then we found no free parking only available at ten euros per night, no tea/coffee making facilities, yep thats right a further 3 euros per day. then tried to have a shower, no water pressure plumber... more

Arrived on 3rd Sept, Hotel looks okay but really not 5*. Meals are all buffet style and restaurant only open for breakfast or evening meal, can have snacks around pool but at extra cost. Rooms are okay, clean and tidy, but no double beds just two singles pushed together. Bathroom is the best, thats why they show it in the... more

Myself and my partner recently spent 10 days at the Serrano palace and the hotel was just fantastic. The staff were very friendly, professional and nothing was too much trouble. The rooms were beautiful, marble everywhere and very clean and comfortable. Although fully booked, the hotel never gave the impression of being too busy and the meals were fantastic. We... more

My wife and stayed at this hotel for a week in august 07 and I must say my overall impressions were that this hotel was excellent, the staff were particularly good especially the reception staff and the restaurant waitress nothing was too much trouble. I normally cannot stand buffet type meals although this hotel as does the town of Cala... more