The hotel overcharged for our room in respect to what our reservation indicated. They do not pick up the phone timely. It takes several rings and/or tries to get someone to pick up. Parking is expensive (approx. $30) and difficult to get in and out of. Pet friendly, but called ahead to confirm and when we got there they said... more

First off, the hotel said it wouldn't be charging our card at all when they ran it upon our arrival. Yet, immediately a $394 hold showed up on it. The second night of our stay, a $208 hold showed up on our card. Around $600 of pending debits that threw our debit card into an unexpected tizzy. We later found... more

Based on the reviews I had seen on here, I was initially a bit afraid to stay here. However, I was not disappointed by my stay in any way. First off, Opal is an old hotel, so don't expect to be staying in the Hilton or anything like that. First impressions: The airport shuttle drove me straight to the hotel.... more

I booked this hotel 2 days before staying there and the only 2 double bed rooms left were smoking rooms. I booked it anyway because it was last minute and for the price of a little over $100/night, I thought it was quite reasonable. The reviews of this hotel on tripadvisor were a mix of positive and negative, so I... more

We were very pleased with the one week stay we just had at the Opal. Upon arriving, we were told that they were upgrading us to a suite for the night at no charge because they were out of king beds as we had requested for the first night. We found the hotel staff very friendly, and proficient. The breakfast... more

We really enjoyed our stay at The Opal. We went for two nights and found everything exactly to our expectations. This 1908 hotel has everything that you would expect from a very old hotel: beautiful high ceilings, funky stairways, and charm. It also has almost all the amenities of an updated modern hotel: a business center and internet access in... more

The Opal was great. When I arrived I was tired and irritable after a hectic flight. The staff was very friendly and helpful even though I was a little cranky with them. My room was nice and very clean. The contintal breakfast was good. My only complaint is that the parking situation is not great. You pay $28 a day... more

We booked our reservation online for two rooms with two double beds per room. When we got there they wanted a deposit of $50.00 per night which I thought was ridiculous. I work in the hotel industry and most hotels charge a flat deposit of $100.00. Well, after after checking in we went up to our rooms to find that... more

We also booked this hotel on hotwire and were pleasantly surprised. For the rate we paid, I'd rate the Opal an exceptional value. The room was large and clean, the front desk staff was friendly and helpful and the location was just fine for travelers new to the City. more