This is one of the better urban Ritz-Carltons as far as public areas, rooms, and service, all of which were top-notch. The location is also wonderful for business travelers. The gym, however, is unacceptable. As other reviewers have noted, it is cramped and surprisingly dark, and the equipment is fairly old. The size cannot be easily remedied, but the solution... more

I stayed in the Ritz mid dec. for my birthday with my girlfriend. After reading the reviews for this property I decided it would be worth it, and boy was I right. From check in to check out the attention to sevice and detail was excellent. I booked a club level room which personally is the way to go. The... more

We stayed here with our management team for a conference. Having never been to SF, it was tough to book without knowing. But we'd heard good things. We could not imagine how incredible this hotel was going to be. Great location, staff was par excellence, immaculate & elegant rooms, dreamy beds, restaurant was fab, the spa....ah, the spa....perfection. All 22... more

We stayed on the club level and were given a gorgeous room with a view of Coit tower and surrounding areas. It was like looking at a postcard. The Club level food at this location is very good in the morning - but the evening service is probably the worst of all the Ritz's we have stayed at. This actually... more

I am usually unimpressed with luxury hotel service, and rarely find them worth the price. The Ritz-Carlton SF is the exception. Live in the area, and wanted to stay in the city for a nice weekend, love the old-world-elegant beautiful building so choose the R-C. Location is good, had been there for events and like it. Was contacted by the... more

We just returned from a weekend in San Francisco at the Ritz Carlton. This was our first time in the city and we loved it. The Ritz was also a good choice. The hotel location is great - central to Chinatown, Union Square and cable car line/stops to the Ferry port and Fisherman's Wharf. We stayed on the club floor.... more

Just spent one week at the Ritz Carlton on business. First, the staff is top notch. Everyone was warm, helpful and professional. The rooms are spacious and comfortable I did not hear anything from my neighbors in the week I was here. To previous postings, yes, you do get road noise (some honking, braking, etc), but hey, this is a... more

Stayed in this hotel for four nights in January. First of all, this hotel is in a poor location with no cafes/restaurants located (very) nearby. Second, the hotel is very dated, dark, and in need of a refurbish. It felt like a haunted house in some parts. The staff were hot & cold. Great concierge, but they have staff that... more

My husband booked our trip here for my birthday and we were upgraded to the executive level floor and a suite, instead of the room we booked. It was a wonderful location, great service, and the rooms were really nice. The club floor was wonderful. Free food and drinks pretty much all the time. more