we stayed at the mark for a wedding that was held in the hotel. the rooms are very tired and in dire need of an update. the room was large enough but oddly shaped like an "l", but the bathroom, especially the shower, was nice (but old). the hotel has no grand loby, a very small bar area, and was... more

Most of the Upper East Side has streets of elegant brownstones and sky high penthouses for the very fortunate, out of reach for the average traveler. One hotel, The Mark, stands out with the very best this international city has to offer; incredible customer service. I've stayed at the hotel a number of times. While the guest rooms need updating,... more

The Mark , part of the Mandarin Oriental chain, situated at 25 East 77th Street in the upper east side delivers big with regard to their service attitude and the friendliness of their personnel regardless if it was the housekeeping department, doormen, reception or restaurant. We had already received an upgrade by American Express Centurion Travel service as part of... more

First the good news: The Mark is easily the quietest and most solidly built New York hotel I've ever stayed in. Try to get a room overlooking the inner courtyard (rooms ending in the numbers 18 or 20) rather than East 77th, since if you succeed, you will be spared the traffic noise and honking which the city is justifiably... more

We have just returned from a weekend at The Mark and can only really say how great it was. We arranged with hotel for a car to pick us up from JFK on Friday which was worth the extra 20 dollars over a normal cab fare and much more relaxing than the normal frenetic cab rides. On arrival we received... more

My fiance and I stayed in The Mark in December 2005, and we cannot recommend the hotel enough. The staff were extremely helpful and courteous. They could not have been more professional and gave us both a very warm welcome. The suite was large and luxurious. We ordered room sevice on our first night and the food was delicious. The... more

This is our second year of staying for two weeks over Christmas at The Mark. It is an small elegant hotel in a quiet Upper East Side neighborhood perfect for walking Central Park, zipping down into midtown for a show or shopping or taking the Crosstown Bus for time on the West Side. The Met and other museums are only... more

We've stayed at The Mark for about five years now, and probably six or seven times. Over the last 18 months the service started to wobble and last time, in October, the whole thing had taken a dive. The staff are perfectly ok but....we spent the weekend trying to work out what had gone? We concluded the answer was just... more

My girlfriend and I stayed in the Mark at the beginning of December. What a place! Fantastic staff who were very courteous and helpful. One of the porters accidentally dropped a bag and smashed a glass ornament. What could have been a problem was immediately sorted by the front desk. No problem here - replacement got and free breakfast thrown... more