This hotel was fine overall. My room (#1212) was very large with two double beds. The carpet was old but ok. The room was very clean. And NO bedbugs. Not fancy but fine for a trip where you won't spend much time in your room anyway. The bathroom was brand new and beautiful. A few minute walk to Times Square,... more

the hotel st james was in an excellent location, just off times square and very convinient to broadway, the hotel is basic and quite old fashioned the lift is very slow, the room was very clean and the housekeeping is very good, even though the website says hairdryers are provided they are not and neither are irons, there is no... more

Me and my brother stayed for 6 nights at the end of June whilst not expecting the Ritz, i was happy with this hotel looked like a bar was being added at the end of the lobby, storage lockers available for $5 which is cheap when compared to UK prices, definitely go for a room in the back of the... more

While I expected a little less quality and comfort for the price, I did not expect an elevator that didn't work, a door that wouldn't open, a bathroom that wasn't clean, and a bill that was not correctly quoted several times. While the staff was fairly friendly, they sure seem to be running a small scam of sorts. While I... more

We stayed here in June and loved it! Some of the reviews on here speak of grotty rooms etc but I did not see any evidence of that. However I didn't go expecting 5 staf quality! The reception is lovely with lots of wood and marble. They have 3 internet terminals too, which is 20 cents for a minute, very... more

We stayed at Hotel St James for 8 nights at the end of May and if Times Square is a priority for you this is a great location with a great price. The room was very basic, no frills, but clean. Reception not big on personality but like the room, got the job done. Noisy air con and rickerty lift... more

The best thing about this hotel is its location, close to Times Square. The room was very basic and not particularly clean. We had problems twice with a blocked toilet in our bathroom. The second time we were merely offered a plunger, hence sorted it out ourselves. Staff were not friendly. Having said that, we were out and about all... more

Ok it’s been 3 WEEKS since my husband and I stayed at St James Hotel in NYC and I’m STILL suffering! We chose to stay there based on reviews from here and are both easy travellers and weren’t expecting much. However, we were expecting to have a clean room that wasn’t infested by bed bugs!! After the first night I... more

The hotel is old but nice. The common areas were very clean, the staff was nice, the room cleanliness was slightly better than mediochre. When we checked in the man at the desk saw that my husband was 6'4" & he upgraded us for free to a bigger bed. I recommend this hotel to couples or someone single looking to... more