I have stayed at this hotel several times over the years while attending an annual conference in New York. Although I might think it out of my price range personally, as a conference hotel it was reasonable. The location is great: right in Times Square, just blocks from several Broadway theaters, on several subway lines, etc. Although the lobby can... more

I was pretty disappointed by my stay at this hotel. For the cost of the room, I expected more. But soon after I walked in, I noticed food stains on the white bedspreads, a wrinkled and pretty dirty carpet, and random hairs all over the place. It appeared there had not been vacuuming recently as I found an M&M and... more

Stayed here for 4 night on business and was happy I wasn't forking out my own money to stay here. The entire hotel is under renovation and its a complete pain to even get into the lobby (or back out for that matter). There is only one eleveator working from the main floor to the 2nd where the temporary lobby... more

On a positive note, check-in and check-out were fast and easy. The furnishings in the room were very nice, and the beds were extremely comfortable. There was great lighting in the bathroom and in the room. The room itself was quite spacious, and there was a good-sized closet as well. There was adequate hot water and excellent water pressure for... more

We ( being my mother, my daughter, myself and my sister in law ) have just returned from from the crowne plaza,which at the moment is undergoing ( there words) an reinvention. What a fab hotel , it does does not at the moment have a restaurant or a bar as it is being renewed , but we did know... more

Bed bugs, dirty glasses, rude management....need I say more?? I travel for business quite often, and I've stayed at Super 8's to Four Seasons (depending on who is paying the bill). In this case, I would have been happier with the Super 8 - at least there I didn't spend over $300 per night for a room with NO RUNNING... more

In spite of the fact that we booked in August, the hotel managed to mess up our reservation over Christmas 2007. We arrived after a late flight, which I had warned them about by phone twice over the previous two weeks, and found that our room was not available. We had booked a twin room and had to be given... more

My stay at the Crowne Plaza was nothing less than a nightmare. I stayed there for 4 nights/5 days and it seemed so long. While I was checking out, I thought, to myself, bad decision this time but I know better now. But little did i know that the worst was still to come. My flight was in the evening... more

We stayed at other hotels within NYC and decided to try the Crown Plaza. 1 reason is due to taking 5 people and finding a nice hotel that we can all fit in 2 rooms. We were assured the renovation would not affect our stay. We had early requested checkin and had to wait for our rooms to be available.... more