Stayed here for 4 nights for business meeting. Staff very attentive, room staff very efficient and friendly. Very deep shower that requires you to enter the shower to turn on the "cold" water, jump back until water gets hot, then have to reach through hot water to add some cold before you can get into the shower. That's the only... more

Was away on a business trip and stayed 5 nights at the Ritz. It was my first time and the experience was excellent. The staff was very friendly and accommodating. The turn down service was fantastic. The best part was entering the room every evening with jazz playing in the background and the fire place burning on the TV screen.... more

The Hotel itself is fabulous. Though for the New Years Eve celebration & the price you pay it's cheesey! Acoustics are terrible along with seating, plus crowd number should be limited. Not to mention it's very possible to crash the party with just a liitle craftiness, which we saw happen. Breakfast following a.m. disappointing, waitress or I should say chef... more

Stayed their for a training class for a few nights. The experience was bad right off the bat when we pulled up at the hotel and the valet or doorman was no where to be found. We waited a moment and then I went inside to find the doorman coming back from God knows where. I asked him if he... more

We came to Philly to see My Fair Lady, and booked a package rate at the RC for $389 which included bfast for two and a $50 dining credit. From the moment we drove up to the hotel to the moment we left, service was excellent, and fully met our expectations from an RC. Was the best ever customer service... more

Located in the center of an old bank building this lobby is over the top. We enjoyed tea upon arrival and cocktails in the evening in the wonderful setting. more

Wonderful hotel lovely bathroom lovely comfy bed and a very welcoming staff. Only complaint lobby being redone so not much of one to speak of. Spa was very nice also. Cant wait to return! more

We had stayed here once before and had a similar experience: incredibly comfortable bed, clean, clean, clean, quiet, and a heart-stopping view of City Hall directly across the street. Not to mention the adorable "fireplace" on the wide screen tv that greets you if you check in in the evening. Great room service, too. more

My husband and I spent a night at the Ritz-Carlton Philadelphia because he had a business meeting in the area. We found the hotel to be excellent. All staffers were friendly, from the bell hops to the desk clerks, to housekeeping and room service. Everyone greeted us with a smile and took great care of us. We were upgraded to... more