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Best Western West Towne Suites

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 16 reviews
16 Reviews
5.0 of 5 stars
2
4.0 of 5 stars
5
3.0 of 5 stars
3
2.0 of 5 stars
3
1.0 of 5 stars
3
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#27 of 52 hotels in Madison
Description: Low-rise All-Suite Hotel located in city center, near West Towne Mall.
  • Address
    650 Grand Canyon Drive
    Madison, WI 53719
Check Rates: $89 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3 of 5 stars Based on 16 traveler reviews
  • What to Expect:
    • 4 based on 12 reviews Rooms
    • 3.5 based on 12 reviews Service
    • 4 based on 13 reviews Value
    • 4 based on 12 reviews Cleanliness
    • 3.5 based on 7 reviews Dining
  • Recommended For:
    • 40% based on 15 reviews Older travelers
    • 30% based on 15 reviews Young singles
    • 30% based on 15 reviews Families with teenagers
    • 20% based on 15 reviews Families with young children
    • 20% based on 15 reviews Business travelers

Reviews of Best Western West Towne Suites

( 1-10 of 16 )
Nov 9, 2007
1/3 found this review helpful

A group of us, 15 girls, went to Madison, WI for a weekend shopping trip and stayed at the Best Western West Towne Suites. The hotel was easy to find, right off the beltline and across the street from the West Towne Mall. We booked four rooms over the internet at a decent price. We checked in at approximately 10:00am... more

Sep 16, 2007
0/3 found this review helpful

They advertise king sized beds. Beware - they have two sizes of king sized beds, but fail to disclose that to the public. You will be charged the same rate for a room with a regular king sized bed as a room with what is a smaller bed, which they claim is also a king sized bed. I brought this... more

Management response from
Randee Talwar, General Manager

It is unfortunate that this Guest did not like our California/ Hotel(72 inch width) King size Beds in single Bed Rooms. Upon concern our Front Desk Supervisor happily gave Double King Bed Room which carry standard(76 inch width) King beds with no extra charge. More than one size King beds are used industry wide. Since we don't have elevator in...

4 of 5 stars
Springfield, OH
Aug 25, 2007

We stayed here one night while traveling. The hotel was a little hard to find. There is no pool, so if this is important, don't stay here. The room was very nice, large, and clean. There is shopping nearby and lots of restaurants. The cook to order breakfast was good but not outstanding. You have 4 or 5 choices, but... more

Jul 12, 2007
0/2 found this review helpful

Can't fault the breakfast. Very reasonable pricing for all, considered. The A/C didn't work with a hoot. Other party with us got a room upgrade due to the odor in her room. All in all.. ok for the rate. more

5 of 5 stars
Minnesota
Apr 24, 2007
1/1 found this review helpful

Huge clean rooms, great soundproofing, seamless wifi, and a true made to order breakfast make this property a great value. The beds are comfortable, there is a fridge in the room, and plenty of workspace. Although this is an older property, it is spotlessly clean and very well maintained. Great for business travelers, extended stays, or families. No elevator, so... more

Apr 16, 2007
1/1 found this review helpful

This is a low budget hotel with many amenties of a 5 star (and some more). We booked a king room and obtained a suite with a kitchenette for the same price (71.00 with AAA discount). 1) King bed (perfect firmness--do-not-disturb quality). The bed had enough pillows for every part of the body (total of 6). 2) Kitchenette - Electric... more

1 of 5 stars
Delware
Oct 14, 2006
0/2 found this review helpful

Don't stay at Best Western West Towne Suites if your a non smoker. I booked directly through the Best Western 800 number almost 1 year prior to our stay and requested 2 non smoking rooms. Upon check in I was told that our reservation was for non smoking if available but was told the hotel was sold out. Of course... more

2 of 5 stars
Atlanta, GA
Aug 10, 2006
0/2 found this review helpful

The room here (I am sitting in room 135 writing this) is fine, although there are a few age-related details that an apparent renovation missed. There's a huge "Newly Renovated" banner hanging off the front of the hotel, but the toilet in our rooms leaks constantly (way to conserve water there, Best Western) and I opened the tank lid to... more

4 of 5 stars
Eau Claire, WI
Mar 16, 2006
4/4 found this review helpful

We stayed at the Best Western West Towne Suites for one night during the WIAA State Basketball Tournament. The rooms were very clean and very spacious. They serve a made to order breakfast that consists of eggs, bacon, pancakes, french toast, juice, etc. The shower head in the bathroom was rather surprising too. There was lots of water pressure and... more

Jan 16, 2006
1/1 found this review helpful

We had been in Madison for a wedding and had stayed in the centre of town for 3days before moving here on the outskirts for another 2 nights. This place was exactly what we needed, cheap, clean and ideal road connections for exploring the Wisconsin countryside. There were loads of places to eat within a couple of minutes drive (all... more

Reviews of Best Western West Towne Suites

( 1-10 of 16 )
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Best Western West Towne Suites Address

650 Grand Canyon Drive, Madison, WI 53719