Extremely nice facility nestled inside the Ritz-Carlton. Lounge areas comfy and quiet. Food and beverages available almost 24/7 at no additional cost. Super quite. Room is elegant in dark green and oak shades. Bathroom large and elegant. Bed very comfortable. Staff tries very hard and usually succeeds, but still not at pre-Katrina levels. Rate is extremely reasonable ($269). more

I took my best friend to New Orleans for the Police concert and her 35th birthday .I picked the Maison Orleans after reading recent reviews on TripAdvisor. And, although I received a reasonable rate for this trip, I expected a great experience at the hotel…and I received a great experience at the property. Maison Orleans was beautiful, well appointed and... more

I stayed at this spectacular hotel on Aug 18th-22nd. I simply didn't want to leave. After a four and a half hour flight from the west coast, I was exhausted and hungry. When I arrived at the front desk, Audrey, an extremely professional and kind front desk host instantly greeted me warmly and asked me how my trip was. She... more

We had a reservation with the Ritz-Carlton and when we arrived they said the room wasn't clean. They quickly placed us in the Maison Orleans Club Level. I was very confused but when they showed us the room and explained it was their luxury boutique hotel we accepted. We had a glorious experience. Trip consisted of 3 days in New... more

Yes, this is a beautiful property, but we had a terrible experience. It was noisy, and it took us ages to get our bathroom working. The toilet was broken and the staff took hours to respond. more

Although I did get a special rate, I would have gladly paid more for the room on the club level - we were allowed an early check-in (1:00), so we were able to hang out at the hotel all afternoon and drink champagne or anything else we desired and eat, eat, eat - all included in the price of the... more

This was by far the best hotel experience of my life, not too expensive, our average room was $250 for a 3 day holiday weekend and we were upgraded to club level. THe club level has a lounge with 5 different spreads each day, we had free bagels and fruit in the AM, wine and hours devours in the evening.... more

My wife and I stayed here for a second honeymoon in Nov '03. The room was very nice - especially the bathroom. It had marble everywhere, a separate tub & shower, and the tub was huge. Our armoire was in front of the air intake for the AC, so it took quite a while for the room to cool down.... more

We stayed in Maison Orleans, part of the Ritz Carlton, NO, as part of a business incentive trip. The rooms are nice and well equipped, but, sadly, ours was not as clean as we would expect of a hotel of this standard. Although we found some of the staff to be exceptionally helpful and friendly, others were the exact opposite!... more