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Windsor Court Hotel

Windsor Court Hotel
Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating: 4.0 of 5 stars
TripAdvisor Popularity Index: # 26 of 155 hotels in New Orleans
Description:
At the Windsor Court Hotel our discriminating guests expect the very best, and we accommodate them. Voted "Number Two Hotel in the U.S." 2001 and... At the Windsor Court Hotel our discriminating guests expect the very best, and we accommodate them. Voted "Number Two Hotel in the U.S." 2001 and "Best Hotel in the World" by readers of Conde Nast Traveler in October 1998. We've been called "one of the most flawlessly elegant hotels in the world" and have reaped hundreds of prestigious awards since opening eighteen years ago. As we mature, we continue to reach for new heights of excellence. more » « less
  • Address
    300 Gravier St
    New Orleans, LA 70130
Check Rates: $320 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4.0 of 5 stars Based on 84 traveler reviews
  • What to Expect:
    • 4.0 based on 55 reviews Rooms
    • 4.0 based on 54 reviews Service
    • 4.0 based on 54 reviews Value
    • 4.0 based on 55 reviews Cleanliness
    • 4.0 based on 18 reviews Pool
  • Recommended For:
    • 60% based on 63 reviews Older travelers
    • 50% based on 63 reviews An amazing honeymoon
    • 30% based on 63 reviews Families with teenagers
    • 30% based on 63 reviews Families with young children
    • 30% based on 63 reviews Young singles

Reviews of Windsor Court Hotel

( 1-10 of 84 )
5 of 5 stars
Houston, Texas
Apr 29, 2008

Ah, the Windsor Court is back. I was introduced to the employees once and was greeted by name the rest of the trip. Quick, friendly check-in. The signature suite was completely re-done. Huge room, living area, full-sized refrigerator, large spacious bath, new carpet, drapes, lamps, paint – Molton Brown products, soft high thread-count sheets and pillows. Friendly, efficient staff from... more

Management response from
WindsorCourtGM, Manager

On behalf of the entire team at Windsor Court, we thank you so much for taking the time to share your thoughts. We are so happy to hear you enjoyed all the upgrades we have made to the hotel. I am also happy to hear that our team recognized you from start to finish as this is one of the...

4 of 5 stars
New York
Apr 21, 2008
1/1 found this review helpful

I am torn with this hotel. For one, I feel that it is the best in New Orleans for those looking to stay at top hotels. However, the hotel is old and in need of major room updates. Obviously, the location is still great - outside of quarter, next to casino, and close to warehouse district. The lobby and courtyard... more

Management response from
WindsorCourtGM, Manager

Dear brennamt: Thank you so much for taking the time to share your thoughts. We are disappointed to hear that you did not find our accommodations up to your standards as we strive to achieve the very best; however, I am happy to hear that our staff was able to rectify your challenges immediately. As the leading luxury hotel in...

5 of 5 stars
Fort Worth, Texas
Apr 11, 2008

I booked this through the hotel's website. It was a special that was not advertised on the travel websites, and I felt better about getting the service we expected booking through the hotel itself. They arranged to have a us picked up at the airport (available when you book your room). A bit expensive but well worth it. When we... more

Management response from
WindsorCourtGM, Manager

Dear merz99, On behalf of the entire team at Windsor Court, we thank you so much for taking the time to share your thoughts. We are so happy to hear you enjoyed your stay with us as well as your time in New Orleans. We too hope more people come back to our vibrant city as we love to share...

5 of 5 stars
New York, NY
Apr 1, 2008

New Orleans is definitely back in business, and I can't imagine that the Windsor Court could have been any better before Katrina. Our stay was flawless. We had a very luxurious room with a view of the sunrise over the Mississippi every morning, and our lunch at the New Orleans Grill at the hotel was wonderful--as was my first Sazerac... more

Management response from
WindsorCourtGM, Manager

Dear NYJohnMark, On behalf of the entire team at Windsor Court, we thank you so much for taking the time to share your feedback with us. We are delighted to hear you enjoyed your stay at the hotel and in New Orleans. It sounds like you had a true Windsor Court experience - the Polo Lounge is often complimented with...

5 of 5 stars
Houston, Texas
Feb 29, 2008

Previous reviews of this hotel seemed rather mediocre to me. So, I contacted the hotel and told them of my reservations on getting a room which was not of top quality. To further complicate the request, I was booking the least expensive, special-rate, full suite. They said they would make note of my concerns. The rate was $229 plus tax.... more

Management response from
WindsorCourtGM, Manager

On behalf of the entire team at Windsor Court, we thank you so much for giving us the opportunity to be of service to you as well as for taking the time to share your positive experience with others. We are happy to hear that we were able to exceed your expectations not only with our accommodations, but more importantly...

3 of 5 stars
tennessee
Jan 31, 2008
3/3 found this review helpful

i just returned from a two night stay in the Windsor Court. I echo many of the comments of other reviewers. I had stayed here a number of times in the 90's and it was a fabulous hotel. This is the first time I've been back since 2000. The rooms are still huge, the common areas are still elegant, but... more

Management response from
WindsorCourtGM, Manager

Thank you so much for taking the time to share your thoughts. We are disappointed to hear that you did not find our accommodations up to your standards as we strive to achieve the very best. As the leading luxury hotel in New Orleans and only hotel in the city to be coveted with Mobil Four Stars and AAA Four...

5 of 5 stars
St. Louis
Jan 30, 2008
1/1 found this review helpful

This review is based on the value of our upgrade. With this in mind, we were provided with an excellent experience. Our upgrade moved us into a Jr. Suite, which certainly was a great room! Spacious, well appointed, clean and very comfortable! Sitting room w/ bedroom separated by “semi” French Doors. Bathroom was in keeping with the size and character... more

Management response from
WindsorCourtGM, Manager

On behalf of the entire team at Windsor Court, we thank you so much for taking the time to share your thoughts. We are pleased to hear you enjoyed your stay on the Club Level as it has been a wonderful addition to our hotel. While the Club Level does provide upgraded amenities including access to the Club Lounge that...

Jan 23, 2008

We have stayed at the Windsor Court many times through the years before Katrina, this most recent stay is the first time we have been back since Katrina. We were somewhat disappointed that so much time has passed since the hurricane and the Hotel hasn't really updated, repaired or cleaned the common/public areas or the rooms. Our room was very... more

Management response from
WindsorCourtGM, Manager

Thank you so much for taking the time to share your thoughts. We are disappointed to hear that you did not find our accommodations up to your standards as we strive to achieve the very best. As the leading luxury hotel in New Orleans and only hotel in the city to be coveted with Mobil Four Stars and AAA Four...

4 of 5 stars
Monroe, LA
Jan 13, 2008
1/1 found this review helpful

Loved our 2 night stay. Upon early arrival our room was not ready, so we enjoyed a glass of wine in the bar/lounge area on the second floor. Our room was ready shortly and we were called by the front desk. The Windsor Court provided us with a spacious corner room which featured a double balcony. While the view was... more

Management response from
WindsorCourtGM, Manager

On behalf of the entire team at Windsor Court, we thank you so much for taking the time to share your thoughts. We are so happy to hear you enjoyed your stay with us! As the leading luxury hotel in New Orleans, we strive to achieve the very best so we are continually making improvements to maintain the highest levels...

Jan 10, 2008
1/1 found this review helpful

Stayed in a suite on our wedding night on the club level. The room was enormous and gorgeous, with a huge balcony, incredible view, great bed, huge dressing room, huge bathroom, etc. etc. etc... You can't find a nicer place to stay than these club level suites. The service, however, was less than desirable. We arrived at about 11:30pm. I'm... more

Management response from
WindsorCourtGM, Manager

Thank you so much for taking the time to share your thoughts. We are disappointed to hear of the service challenges you had during your stay as we strive to achieve the very best. Regardless of what hour you arrived or departed, as the leading luxury hotel in New Orleans and only hotel in the city to be coveted with...

Reviews of Windsor Court Hotel

( 1-10 of 84 )
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Windsor Court Hotel Address

300 Gravier St, New Orleans, LA 70130