I surprised my wife with a weekend getaway for her birthday. I booked a room at The Sorrento Hotel and the exceptional service started as soon as we pulled in the driveway. The amazing service carried on right until we left. We felt like we were the only two people staying at the hotel. We have recommended The Sorrento Hotel... more

My sisters and I flew in from different parts of the country to celebrate a 50th birthday. Our accomodations were fabulous, we loved the historic nature of the hotel and the attentive service. Via phone I requested flowers, gift basket, cheese and wine for arrival, we reserved two suites for the four of us, the concierge delivered and poured the... more

A wonderful place to spend your honeymoon! Well greeted by front desk staff and valet. In fact, some of the best customer service I’ve experienced period. Foyer and sitting room have the old world elegance of a fine European hotel. Our suite was impeccable with luxurious bedding, marble bath, and fine champagne. Great attention to detail is evident in the... more

just wonderful in every way. from greeting by the conciege to the shampoo in the suite. our lunch upon arrival on friday was as sophisticated and good as anything in san francisco and we enjoyed it so much we had sunday bruch before leaving. can't say enough good things more

I travel frequently between Portland and Seattle and regularly spend the night in Seattle. I used to book the best hotel I could find on hotwire or priceline by playing "hotel roulette".Seattle is blessed with a bountiful supply of top flight hotels and I have stayed at some of it's best ie.W,Alexis,Four Seasons. However,my favorite Seattle hotel to date is... more

Our out of town visitors love the old wood, traditional ambience and good food in the hotel. They've reported that their stay is comfy and service has been good. While it's not "right downtown" it is within a few blocks-- easy walking or a quick taxi ride away. (The hotel also has a town car service.) I've also hosted a... more

Every year we stay at the Sorrento during the Christmas holiday. The staff is always friendly and helpfull. We love the old European feeling it has with the different shaped rooms and cozy feeling. It is a true highlight for us, the hotel is always decked out for Christmas and with the fire going in the lounge it makes the... more

We booked The Sorrento as I wanted to give my husband a lovely weekend away as a Christmas gift. I also looked at The Alexis, but was more taken by the Old World charm of The Sorrento. While the experience was a good one, I am not sure I would return to this property. Here are the pros and cons,... more

This is exactly the sort of hotel that I love to stay in when I'm traveling for business - old world charm, attention-to-detail services, unique decor. But there was a persistent mustiness, a near-nursing-home odor to my room and the entire 5th floor that overpowered my otherwise complete sensory enjoyment of the experience. The staff is lovely. The room was... more